Meetings

Hi! My Zoom Desktop Client (on Windows) updated to one that has consolidated the Calendar and Meetings tabs (or so it says, feels more like it -lost- the Meetings tab) and now I can't really access cloud recordings from my desktop client. Or I just can't find them. Is there a way to go back to the old UI? Having to log into my Zoom account on my browser when I have a desktop client open just to get a cloud meeting's URL is a really bad experience.

I was a participant in a class that provided us with a recording. It says there are 4 files to Download (upper right corner 'Download (4 files)', but when I click, only 1 mp4 file downloads. We need access to the other files. The owner keeps saying they're all available. What am I missing?

Is it possible to stream from a Canon EOS R100to a Galaxy Tab A9 +5G?Should the Elgato Cam Link 4K be recognizedas a video source in Zoom?Можно ли настроить потоковую передачу с Canon EOS R100 через Galaxy Tab A9 +5G?Должен ли Elgato Cam Link 4K распознаваться в Zoom как источник видео ?

I am unable to add alternative hosts in my zoom meetings. It appears 'unable to assign as an alternative host because the user cannot be selected at this time'

Hello,on the meeting half of the group is advanced and half is beginner. I need to pair one beginner with one advanced per room. Is it any automatical way to do it without manually creating the rooms and assign certain participants please?

Hello,    I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. These meetings are within the last month so I don't understand why they are not generating.    I would appreciate some assistance! 🙂    Thanks!

I have been using the feature "PowerPoint as background" for a few years and I have never had a problem in sharing my slides that way, and stopping and restarting the share with the same slide deck. Over the last month, if I stop the share and try to restart using the same slide deck, I get a message that says, "This file is in use. Enter a new name or close the file that's open in another program." The PowerPoint file is not open on my laptop or in any other programs, but I can't reopen it in Zoom. I would appreciate guidance in solving this issue as I love this feature and use it frequently.  @zoom 

I would like to make a kind request to Zoom Company to make the Arabic Language Translation  (اللغة العربية) available on Zoom. Many Native Arabs use Zoom to deliver their lectures and host their online conferences. And unfortunately, they do struggle  ALOT in utilising zoom appropriately due to langue barrier. This will be a great opportunity for zoom to expand as this will attract many users to utilise this platform more safely and conveniently. (Those users often rely on very small number of individuals  to teach them how to open the zoom , mute/unmute participants during meetings  and download recordings from the Cloud). Please do consider my request and I promise you, you will NOT regret it. Kind Regards  

Hello, I join my company's zoom meeting and become the host.  I am responsible for creating breakout rooms.  Lately the scroll bar of my breakout room window disappears which makes it hard to set up a larger number of rooms.  It happens sporatically it seems.  The account used for the meeting is not mine.  It is my bosses' and no one else has this trouble.  Any help would be appreciated. We are using zoom workspaces and would have the latest updates installed. Thank you

Our company has some Zoom Rooms, but most employees only have meeting basic accounts.is it possible for those ‘basic’ users to book a Zoom Room for a meeting that goes Beyond the normal 40 minutes limit? If so, how do those users make that kind of booking?

I have users that are experiencing poor audio quality when in Zoom meeting (video works just fine).  Looking at the audio network tests, the users are seeing anywhere between 20-70% receive packet loss.  I cannot figure out why this amount of packets would be dropped coming into the workstations.  Teams and GoTo meetings are perfectly clear.  We utilize Fortigates running 7.2.4 and have created policies that are not performing app control, deep inspection, etc.  We also have Cloud Genix SD-WAN devices running 6.0.1 and I have created a policy forcing all Zoom traffic out a single connection. We still receive the 20-70% packet loss and it appears to be only when using Zoom meetings.  Has anyone else experienced similar issues?  Any help/suggestions would be great. 

I recorded my first meeting and cannot find it anywhere. The meeting was scheduled by another user and I joined her link. I pushed the record on my side but thought the recording would be saved on her end since she scheduled the meeting. Anyhow, I have checked for the recording and nothing exists. This meeting took place 6 days ago. Please advise on how I can retrieve it. It's very important. 

I have searched at both the Zoom Admin level and the user level to find the recommended solution provided by @CarlaA to this issue, and the solution doesn't exist. When I search for the keyword Merge, I get this response: No Setting Found. I have people at my organization who DO NOT want their calendar and Zoom meetings to be merged mainly because they are responsible for setting Zoom meetings for other leadership in the organization, and they need to be able to quickly go in and find what they need and fix it.  I need a solution to this issue.  Please advise. 

Hi there, I was wondering if you can help me out.  I installed Zoom 5.7.5(1020) and I clicked on Google account to log in but the software didn't respond. Also I tried to click other button only log in worked.

I update Zoom to 6.2.11 but then every time I join a Zoom meeting it says I have Zoom 5. something. Please help.

I paused my recording (after the attended dropped off the meeting) and then resumed the meeting once she had dealt with her technical issues. However, on checking my local recording only the first section prior to the pause is recorded.   The majority of the meeting the remaining section after the pause isn't! 😩 Is there anyway to retrieve my full meeting.  When in my Zoom account and look at the recordings tab there is nothing showing there at all??? Any advice appreciated.  Thanks

Whenever I type In chat a lot In my chemistry class, zoom closes unexpectedly and kicks me out of the meeting. When I try to join again, it tells me I have joined this meeting from another device when I didn’t. My iPad is new and I just bought it (iPad 2024 pro), please help me fix this issue because its really urgent for my classes

HighI am a bit buzzeled. Following missfunktion occurs since a few days:In Zoom-Meetings with registration page there is no Chat button; in Zoom-Meetings without registration page the button is there.Chat in Zoom-Meetings is activated in the administrative template that we use.What can be the cause for this? Thanks for helpful repliesloveforgod

I used the free version on my iPad Pro 4th Gen(OS version 18.1.1) to save a video, but am unable to find it.I updated to paid, but that didn't help. Zoom version 6.2.10 (20104). Can you help? Thanks in advance.

I have a Mac user that has recently started to experience a system slowdown to the point of freezing when sharing their screen in Zoom.  The user said that it only happens when sharing their screen in Zoom & that the rest of the time their system performs just fine.  We've already tried a general uninstall/reinstall of Zoom and checking for updates with the reinstall, and the user's tried unchecking the advanced share screen setting: "User hardware acceleration to optimize video sharing".    I've read in forum posts that potentially checking the advanced share screen setting "Use TCP connection for screen sharing" is helpful, but I'm not sure what, if any, downsides that could cause.    We've also reset the user's NVRAM.     Does anyone have any other ideas that we could try to speed up the user's experience of Zoom while sharing their screen?  I'm including the system specs below.

In addition to the 9 default interpretation languages I have added a 5 additional languages in my advanced account settings. Unfortunately, I am still not seeing the additional language options when trying to schedule a new meeting and set up the individual interpreters. 

Hi , how can I prevent a guest to show as total the he or she speaks. I need that my guests remain In the small image on the right. But now when someone speaks up his image turns into total.  Is it possible to avoid this?CheersJs

Hello. I am running a hybird style meeting and using my computer to take notes while hosting the meeting and sharing presentations. I am working of a Mac (OS 12.5) and running dual screens (not mirrored). A little background: the way I’d prefer to use my set up is to have the Zoom meeting (a view of participants) on one screen, while taking notes, managing Zoom chat and participants, and doing other work on my main screen. My issue is when I share a PPT with the group. My process for sharing: I open PowerPoint, begin a screen share, and share the presentation I want (from the app, not from the desktop). When it is shared, the presentation takes over BOTH of my screens, leaving me dead in the water. What change needs to be made in the Zoom settings that will stop the share screen from taking over my computer?  Toggling between presenter view and main view has not fixed it.  TIA for your help.

Dear Zoom Team,Hello! I encountered an issue when sharing my screen with students: I cannot see the "Remote Control" button. I have already checked my account settings to ensure that the "Remote Control" feature is enabled, reinstalled, and updated the Zoom application, but the problem persists.Interestingly, on one occasion, when my friend shared her screen and the "Remote Control" button appeared on her Zoom interface, she granted me control. After switching to my screen, the button appeared, and I could use the feature. However, it seems that this functionality only becomes available to me when the other person already has the "Remote Control" feature enabled. I cannot activate it directly myself.After ending the call, I tried another video call with the same friend, shared my screen again, and noticed that the "Remote Control" button was missing once more.Could you please investigate this issue and help resolve it? I would greatly appreciate your assi

I have a Pro Account:I run a staffing agency, and I use zoom to for my clients to interviews my candidates.  However, if I book two different meetings at the same time, it won't allow it.  Now, I am not in these meetings but am the host for both.  Any solutions to be able to do this?