Meetings

Whenever I see myself on the camera in zoom meeting I suddenly disappear every time I make any kind of move, like move my head or hands I completely disappear from screen and then reappear.  If I sit completely still and don't move an inch it's fine.  I need to be able to move and not disappear when I'm having a client session. 

Added question to Zoom Meetings, but it's a Zoom Phone question. It is unclear how to download calling reports for my team. ie who they have called, how long they were on the call etc. I have admin access. Would be grateful if somebody could give me a step-by-step on how to do this.

Hi, We are deploying Zoom Meetings 5.14.17466 to all our devices with Intune.The deployment works well. We use the command below:msiexec /i ZoomInstallerFull.msi ZSilentStart=true zConfig="AU2_EnableAutoUpdate=1" /qn /norestart We set these group policies:Enable client to auto update = EnabledSet auto update schedule = EnabledSet the update channel list = EnabledSet to enable auto update installation when idle = EnabledSet to enable the auto-update feature = EnabledSet to install auto updates within a specified time period = EnabledSet to prompt the user to update when exiting a meeting or webinar if an update is available = EnabledHowever, we have noticed that Zoom does not update itself automatically. Zoom is installed in the computer context, and the logged-in users work without administrative permissions. What can we change to make Zoom update automatically?

"I'm having the same issue exactly as described. Android Zoom app refuses to send audio to any bluetooth speaker that doesn't have a microphone. It would be much better if I could listen to presentations, large group meetings, etc. via an external speaker which can achieve much higher volume than my phone device can." I am using ipad7 and android phone. And my speaker is Britz bluetooth speaker.How may I solve this problem?   

Just got a notice that Zoom license terms are changing, now i have this error. I can't seem to add new users to my account. "Some users will be unassigned Zoom Meetings Basic soon because you have exceeded the limit of Zoom Meetings Basic users. You can contact sales to learn about your options.Number of Zoom Meetings Basic users exceeded: 1033Days left: 30" How do i fix this? Some of my new users are not able to schedule meetings. We provision accounts via SAML.

I cannot find my meeting recording on my IMAC. Help

So every since i installed the latest version of zoom, it does not remember anything after i've closed the application. doesn't respect the "remember my log info"doesn't remember that i want my camera off by default (even though it's set that way in my account)doesn't remember call numbers when connecting to a zoom for government room.nothing Not only does this application basically screech my system to a halt when screen sharing, (even though i have plenty of ram) i have to do everything manually. every. time. very annoying, i hate having to use it. anyone else have this problem or know how to solve it?

Bonjour,Je vous ai contacté car mes réunions étaient coupée au bout de 40 minutes. Vous m'avez aider à résoudre le problème, par contre, j'ai utiliser le service comme s'il était gratuit, alors que j'ai payé depuis le 18 novembre, pouvez vous, s'il vous plait me faire un geste commercial ?Merci d'avanceBien cordialementAlice Jacquenod

I have to enable this in every meeting, is there a way to enable it by default? I don't see the option in Settings.   

Hello, I need a solution to make a one-shot webinar, with Replay-I do not know yet how many attendees I will get, because inscriptions are managed by a third-party. Potentially about 100-access to the webinar trough a link-Replay needed-if possible, use some very simple surveys What solution can I use, cheap enough for one-shot ?Webinar date is 12th December, 10:00 - 12:00 Paris timeThank you for your help

How do we add someone else's meeting to our zoom or bookmark them if they are reoccurring? I hate having to hunt down an email from weeks prior to click on their special button, which then opens a browser, then finally opens the app, just so I can attend. I want to open the app and go to a saved link or bookmarked meeting. I'd also be game to using a separate Zoom calendar that is not just giving Zoom access to my entire personal Google acct. I'd love some tips for ease of use and avoiding this run around. Thanks.

Is there a way to make registration OPTIONAL for meetings? I would like to offer participants the option of registering (as a sort of "RSVP" system), but still allow people to join last minute if they are so inclined. Is this possible?

With the November Update Zoom stated you could now access Meeting Summaries for an event in Salesforce, which was not possible in the past. I installed the Zoom for Lighting App and had a power user authorize their Zoom account from the Zoom Meetings User page. Once completed, we scheduled a meeting and used the "Make this a Zoom Meeting" checkbox. We hopped on a call using an external email contact, recorded it for about 5 minutes, and ended the call. After an hour, we checked the event page and looked at the Zoom Meeting Details panel, as the patch notes advised. Looking there, only the Meeting Details and Meeting Recordings were present—no Summary. We checked the user's Zoom account and they had transcripts for 3 other calls earlier that day, but not the one scheduled directly from Salesforce. We tried scheduling the meeting from Gmail, as we use Activity Capture to auto-sync events fro

Hello! Is there a way to see the participants from a previous meeting?TIA! Lynda Moriarty

I need to add a couple one off meetings in addition to a reoccurring meeting that is directly linked to a website that allows you to sign yourself up. I need the meeting ID to remain the same so it will cross over and be available as a choice on the website.  Anyone have any experience with this or suggestions to help? Thank you 

Hello all, I am not able to add a Zoom call for an invitation to a meeting in outloook for windows 10. How to add it? Thank you for advice.

Dear Zoom Support,I am currently using Zoom Version 6.2.11 on my Mac device and experiencing an issue where, after joining a meeting, everything works well until I mute myself. However, when I unmute, the connection becomes unstable and I lose connectivity.I have checked the network and tested on different networks, but the issue persists. Teams works fine with the same network.Is this a known issue, or could you assist me in resolving it?Thank you for your help.

I've been having an issue with my Zoom meetings ever since moving to a new laptop.When I am in a meeting and someone else is playing a video or audio clip via shared screen, I can only hear the faintest (and loudest) parts of the video.  For example, if it's a song clip, I can hear parts of the vocals fade in and out but none of the accompanying music.  Nobody else in the meeting seems to have this issue.I have uninstalled and re-installed the Zoom program, and have tried fiddling with every single one of the sound issues, with no luck.  Has anyone encountered this?Thanks

Ever since updating to the new version of Zoom (Workplace), my audio volume is half as loud as before. My audio works fine in all my other apps and programs. This is the desktop version running in Windows 10. I have checked all the obvious things like drivers and Windows troubleshooting.

I purchased a Samsung smart monitor (M7).  The Samsung rep told me I could do Zoom meetings with the monitor and accessory camera by logging onto the internet function of the smart monitor.   (I have the chat conversation with the rep saved. )  I spent hours with Samsung tech support, it doesn't seem that I can access the camera in Zoom.  The camera only seems to work with Google Meet, so the camera is not broken.  Does anyone else have this problem?  Is Samsung blocking Zoom in favor of Google Meet?  On Zoom, I get an error that the camera is being used by another app.  I gave Samsung tech support remote access to my monitor, and they couldn't fix it.   I can't delete the Google Meet app as Samsung has blocked that action.  Any ideas on how to fix this?  Thanks!

I was recently prompted to update my Zoom version and now, on my desktop computer in my personal Pro account, I suddenly no longer have a blur option and my custom backgrounds have disappeared. Also, when I click my profile picture, no "settings" options is displayed and I have no way to access any background options. However, I still have those options with a separate business account, where I am not the admin. So the computer/processor is not the problem.  I think the system thinks I am not the admin even though it has me as the "owner." How do I get those options back?

Hello. Unfortunately I can't find the blur under virtual backgrounds. There is no soft focus/Blurring the Background to be found under Zoom Web either. I have Windows 10 and the camera is the Osbot Tiny 2k. I've already reinstalled the software, but it still doesn't work on any device. How do I get the blur background so that I can select it? Thanks for your help!

I am in the process of a certification that requires moderators to review a recorded zoom session. As part of the moderation, they need to see both participants side by side throughout the entire conversation when recording. I did a bit of research to see what Zoom suggests, and found https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314 which states that using multi-speaker view will show the speakers on the screen at all times. The recording however does not do this and it's still pinning on the speaker, making it very difficult for the moderators to evaluate things like facial expressions etc. Could anyone assist me with how to rectify this?

Hello! After the Zoom update it seems the interface has changed quite a bit and there are fewer available settings. For example, I cannot rotate my camera in 90 degree increments anymore, which used to be an option in video settings when hovering over the video preview. As a result, my document camera projects the image upside down and I no longer have a way to correct this in Zoom. I checked the article on Zoom's website already on Manually Rotating Camera which no longer applies because it was last updated in March 2022...but the updates happened after that. Any advice?

Please understand that I used a translator so the grammar may not be correct.We are currently using Cisco's SX20 equipment.I was instructed to purchase a CRC license to connect Cisco equipment and ZOOM, so I purchased the license.SX20 equipment was added under My Account -> Meeting Room Management -> H.323/SIP Meeting Room Connector -> Add H.323/SIP Device.After that, I don't know how to join the SX20 conference room via ZOOM.Please help.