Meetings

I need to upgrade from free/Basic to Pro in order to do a one-on-one presentation that needs to last one hour and involves sharing of Excel and Word documents from my desktop. I will not be using Docs, whiteboard, team chat, scheduler, AI, etc., only Share and Recordings. Am familiar with the free Workplace Basic. What interface differences will I encounter with the Pro version using only those limited features? TIA

Hi, so today i had an online class. When i do homework play or work i usually listen to music but when i play music while on a call on zoom i cant hear it , it sounds distorted. This is my headphones Reddragon h901 

Hi, I have an M1 MacStudio with an Apple Thunderbolt Display which has a built in webcam (known as FaceTimeHD Camera). When running MacOS Monterey, the video feed from this camera worked. Since 'upgrading' to MacOS Sonoma 14.1.1 the Zoom preferences recognises the camera it is connected to, the computer displays the icon in the menu bar that the camera is in use, but no video preview appears in the Zoom preferences - the window is black. I checked to see if this was just a bug with the preview in preferences, by starting a meeting. No video displayed, although I did get a message from the Zoom app that said 'Virtual Background is still loading. Start video anyway?' (The buttons offered the option of 'Don't use video' and 'Use video'. No video displayed after clicking 'Use video' and waiting several minutes. I then disabled virtual background in the preferences and tried again, but still had no video displayed in system prefere

I only see a black screen that says <username> has started screen sharing.  with a black screen Using Zoom Workplace 6.3.6 (47101)Macbook Pro M1 Sequoia 15.2

I have a meeting and am creating 15 different polls. I have started to create these polls and now realize they are not in the correct order needed for the actual meeting. You used to be able to reorder/move the polls prior to the meeting. This functionality seems to have disappeared. Does anyone know if polls can still be reordered? Thanks

How do I enable the camera on Zoom on a Mac? My camera is not turning on during Zoom meetings. How do I fix this issue?

I CANT HEAR ANYTHING IN ZOOM MEETINGS. NOT AT ALL. I HAD THIS PROBLEM THEN IT FIXED ITSELF IDK HOW BUT IT DID. I DID SOMETHING TO CAUSE THAT FIX BUT I DONT REMEMBER SO CAN SOMEONE HELP ME REMEMBER OR MAYBE EVEN ANOTHER WAY TO HELP WITH THIS ISSUE? I SAW A POST IN 23 THAT THEY HAD THE SAME PROBLEM BUT SINCE IS 25 I THINK IT IS DIFFERENT NOW? I HAVE THIS PROBLEM ON MY AIRPOD AND ANYOTHER CALL WORKS. HELP ME... PLEASE.  ITS PISSING ME OFF AND I NEED HELP. THIS IS FOR MY CLASS AND I NEED TO PAY ATTENTION. ALSO SIDE NOTE MY AUDIO IS FULLY CONNECTED TO MY AIRPODS. THE MIC, AND THE SPEAKER. 

HI, Does anyone know how to transcribe a cloud meeting into text?

1. I get this message 'virtual background still loading' Start Video Anyway? I cannot start the video. If I say 'no' then there is no image but ZOOM quits.2. Occasionally my pic just turns pink in colour.I'm using DELL laptop. I have updated ZOOM to the latest version. Changed my modem to the latest one where it has the facility of more than 500 mbps.Please help with some suggestions.Thank you.RegardsRajul

I just got this Osee GoStream switcher for live presentations but how do I us it in a Zoom Group call. I am the presenter and wand to use multi cameras for demo. It does have stream platform /Server settings but not sure how to use on a Zoom Call.  thanks to all in advance

I'm using the Zoom Workplace app on my laptop, and I see my organization's meeting in both my Zoom app and my Google calendar.  However, I don't have a link or button to join the meeting, I can just RSVP and see the other attendees. Any assistance is greatly appreciated.

When I'm in a call (Zoom, Google Meet) I can't hear any music audio from any other source, but I can still hear words that they're speaking. It seems like background noise suppression is active even on other apps. I have tried YouTube in other browsers, Spotify, Windows Troubleshoot sound, but nothing works. I also have seen some people solved this problem by "messing around with the sound system". Can anyone help fix this issue?

Since the last update, I am still unable to access annotation tools while screensharing. This is not something that i can fix in settings; I am not failing to see the annotate icon (green pencil), etc. The feature is not available anymore. Doesn anyone know if this is fixible. The annotation tools were honestly the one thing that Zoom did better than Skype. As a tutor it was tremendously useful. Does anyone know if there is a solution to this? (Please do not suggest any of the normal fixes that have been suggested countless times on these forums)Thanks!

Hi there,When I navigate to my "zoom events" hub and look at "polls and quizzes" I have lots of saved surveys on my account. However, when I create a new webinar in my hub, I always have to write the survey questions from scratch. There doesn't seem to be an option to include a previously used survey. This is frustrating as we do the same survey for every event! When I search for information about this in the documentation, it's difficult to find anything about "Zoom Events" and not "Zoom Workplace." Surely I am just missing it and the option exists somewhere? Thanks.

Hello, I am working with someone that is on the other end of a Zoom meeting and he’s experiencing audio suppression issues. The setting is in a church. He’s conducting ceremonies that utilize bells, singing bowls and also chanting from others in the roo. His voice is coming through crystal clear but the second that he strikes an instrument or others in the room begin chanting, it cuts everything out. We’ve tried every single audio option in the settings, but none of them allow the sounds to come through. He’s using the current version of Zoom on a newer MacBook and the microphone that he’s using is a Blue Yeti Logitech USB. He has also tried just using the built-in mic on the laptop but has the same results. Can anyone advise on how to remedy this?

I just got off of a Zoom meeting with a society I am an exec member for, in which our usual secretary could not be available. In her stead, we elected to record the meeting, through the recording settings within Zoom. I got confirmation that the meeting was recording to my computer, and that a transcript was being made. I can find neither of these, either anywhere on my device or in the "recordings" section of the Zoom app. We spoke for an HOUR, discussed a lot of things that various of us are going to need to follow up on with details on which I am already rather fuzzy, and not everyone who had jobs assigned to them in the meeting was AT the meeting. I really need that video, and I am concerned to discover that it may not even exist, please advise.

Hi,My Zoom account is going to be deleted in few month by my organization.I would like to download all of my recordings since they are very important to me.Is there a way to do it in one click? (instead of one by one) (I have 2 hundreds) ThanksRavit

Hi there,  Am looking to see whether its possible to do a bulk download of recordings to an external hard drive, I know you can do it  form here https://marketplace.zoom.us/apps/5jjvtAZIQy-m-XkbchJMHg but looking for a direct download.  Many thanks. 

I get the following error when trying to stream from facebook live to zoom.  Anyone else get this error? how to fix it? Unsupported get request. Object with ID '313022781696702' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

Besides the meeting registrant getting an email when they are first registered for the meeting, is there a way to set up another email reminder an hour before the meeting time?

Can Zoom do something about the Low system resources error that pops up during meetings? It freezes video and affects audio and this very embarrassing during meetings. It's clearly an issue with zoom not PC. I have 16gb of RAM and a good fiber internet connection. Pls fix this.

Ever since my sister got her new IPad at Christmas, her email invitations are not arriving in our inbox until after the meeting has started.  (We used last week’s link this week.)  She has tried multiple times and then we get multiple invites all at the same time.  It used to be the invitations went out as soon as she scheduled the meeting.  Is this a Zoom issue or an Apple issue?

When scheduling a call, and trying to add attendees, the email addresses from my connected mailbox are no longer coming up as a dropdown. This is very inconvenient. Can it be fixed?

I've been wondering if it would be possible to end Zoom meetings a little less abruptly. I find it quite disconcerting when the host ends a meeting, and suddenly you are left with a blank screen or your desktop. Especially for more arts based sessions, where people are very immersed in the experience.   True for any meeting, business or pleasure, but especially in the field I work in - arts activities for people who may be coping with mental health issues - people may be emotionally very engaged, you might even say spiritually engaged, and the sudden loss communication may be upsetting. I certainly find it a jolt.   It's like being engrossed in a movie, but instead of a fade out with some suitable music to round things off, and then the credits sequence to let you ease out of it, you are just suddenly dumped in the real world, with no time to reflect, or defuse, or 'come down', you might say.   So I am wondering if it would be

Hi!  I have a problem with using a hotkey combination to give/revoke mouse control to my student. The hotkeys in the settings just don't work. If I change them, they don't work either. I am on MacOs Sequoia 15.1.1. Latest version of zoom.  Any help would be much appreciated.