Events

i there, is there any way to make attendees go incognito so others don't know where they are coming from?  

Hi,I have a multi-day event with different ticket types, and I want to allow attendees to purchase more than one ticket. For example, the first day of the event is a workshop that costs $25. The next day is a symposium that costs $40. Some attendees want to buy a workshop ticket AND a symposium ticket, for a total of $65. But it seems that Zoom doesn't allow them to purchase two different ticket types in a single order. Instead, they have to place two separate orders, one for the workshop and one for the symposium. Am I missing something? Thanks!

A couple of weeks ago, I received a message that I had reached the "Cloud" recording max.I logged in and deleted every single one (like 150) except for 3 - small ones.Then I went in and emptied Trash. I continue to receive those messages daily.  Anyone know how long it takes the system to recalculate the space? Someone I can contact to get the # to clear? TIAKaren

I have already sent out a link for a Zoom conference.  I just changed the date and a separate notice has gone out to participants that have the right date and time (n0t the one when I set up the link).  Do I need to do anything besides in-putting and saving the correct date and time since participants already have the link?  Thanks much.  TJ

I am wondering what the best way to move forward with this might be...considering I don't yet have a budget for anything other than free...

  Certains invités ne peuvent s'inscrire à un webinaire. Le message signale d'ouvrir un compte zoom gratuitement. Comment participer sans créer un compte? Est-ce qu'à partir du webinaire ouvert, il est possible d'envoyer le lien pour participer? 

Does anyone know if there's a way to restrict a conference ticket type to only expo? We have partners we want to invite to our event, but do not want them to be able to see all of the sessions or recordings. We only want them to be able to access their booth. So far everything I'm seeing gives them a full conference pass with all the sessions and recordings.  Thanks!

I'm going to be running a puzzle night over Zoom and want to know if there's a way for me to pin a slide of the puzzle onscreen for all participants while they're broken up into different breakout rooms. And if that's possible, is there any way to display a *different* puzzle for each breakout room? Thanks! 

Hello, We created a Zoom Event and as far as I can tell via settings, anyone with the event link is able to register.  However, we're getting notes from the community that unless they have our email address domain, they get an "invite only" message when visiting the event page.  Screenshots below of our settings and of the response community is getting. Any idea how to solve? Thanks!

Is anyone else not able to access the recording from the 1/19 Work Transformation Summit? There is a piece I was planning to share out today at a meeting. Now I cannot get in - just get spinning "waiting for lobby"  Any suggestions? 

I am setting up a conference where all of the attendees are speakers and all are expected to pay. I would love to be able to use the Speaker features (photo, description, agenda) for all of my panelists, but doing so automatically gives them a free ticket. If the free ticket was made an option (select which ticket to assign to Speakers, for instance), then I could make better use of the platform.  The reverse problem is also true -- because all of my panelists are paying members, I have to put in fake Speakers to avoid giving out free passes. This is an inelegant solution, and makes the agenda much less robust for our purposes.  Thanks,Gregory

Hello, I have purchased a Zoom Events license for up to 500 attendees, I also have the Zoom Meeting Pro license, I have linked the Zoom Events license to myself and when I go to the events.zoom.us website, I don't see a 'Manage' button in the menu bar, only 'Favorites', 'Tickets' and 'Contact Sales' button. When I login to Zoom Events, a pop-up window shows up that says "To create and manage events, please enter your billing address." and when I click "Go To Billing", it takes me to the Billing Information on my account, which is already filled out from before. I have created a recurring Zoom Meeting with registration, hoping that it will pop up in the Zoom Events page, but there are no Events listed. Every Zoom article that I've read says that I need to go to 'Manage' if I want to start an event, but there is no Manage button, so I have no idea how to start an event. Hope somebody can

Hi, I am preparing a Zoom event, and I need to know if it is possible to add a new ticket type after my event has been published. I want to do this because we are going to offer 10 paid scholarships to our event, and after we publish the event, people will find out about the scholarship and want to apply, and I want to be able to invite them via email. Is it possible to add a new ticket type after an event has gone live? Thanks!

Does anyone know what happens on a Zoom Events Conference when the session time slot ends? Does the session automatically end and move everyone back to the lobby or can you stay in the breakout room after the session has finished?Planning on uploading a CSV file to add timings but don't know whether to extend sessions to allow for overrunning.

When I click "Join Lobby", it shows "Your lobby is being prepared. Please wait a moment." But nothing happens after a long while of waiting. Other colleagues don't have this issue. Is there a solution to this? Thanks

Hi all,I've published our first Zoom Event and now we've had some role reshuffling after announcement (sound familiar?).  For the life of me I can't find a way to remove the current alternate host and assign a new one. Any help would be appreciated. Bob 

Something is wrong with the Zoom Events setup process such that it won't allow events to be discoverable by anyone with the link. Instead it is forcing the meeting to be accessible only to those on the guest list. We set up a Volunteer Appreciation event on the 2nd and want anyone who has the link to be able to register. However, the attached screenshot shows that, when I mouse-over the the option to make the event discoverable by all user with the link, the option cannot be selected. Please advise us on how we can make events discoverable. This is the primary way in which we intend to use Zoom Events.

Hi !I would like to change the language of Zoom Event (English to French) but for attendees. I use the license in Québec and we need to have the email confirmation or receipt of the ticket in French. Do you know how I can make the change ? Thanks ! Maéva

We are setting up a conference in Zoom Events. Each of our panels has a moderator and panelists. It seems that panelists don't get the profile of speakers (image, name listed in agenda), but that speakers can only be assigned special tickets (ie free). Is there a way to have the panelists' pictures and charge them a full price ticket? Thanks for any insight into the different roles of speaker vs panelist. I wasn't able to find any details on my own. 

Is there a way to turn off live streaming from the expo booths to the expo lobby, like you can in the conference lobby?

Hi all, I'm trying to set up the agenda in Zoom events for a conference. When adding an agenda manually, the save button does not turn blue and I can only cancel my entries. Do you know how to fix this or what I did wrong?

Help. First Zoom Event and the registration isn't functioning (folks can see the button) but when they click it, it reads "invite only." What am I missing?

Hello! I am hosting a hybrid (in-person and virtual) event and so I am having attendees purchase tickets through our own registration platform. For those that select that they will be attending virtually, we will need to share the Zoom events link for them to join. What is the best way to get them registered on the backend of the Zoom Event now that we have their information from our registration platform? 

PLEASE HELP! I have been collecting registrations via my website and need to get my registrants links to join the event. I will do whatever I need to - Is there a way to upload a CSV or manually add Zoom Event registrants?   

Is there a reason I cant see the recording I saved to the Cloud last week? How do we retrieve the recording?