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A
Newcomer
ashleydo
Newcomer
March 17, 2022
Question

Retrieve zoom recording

  • March 17, 2022
  • 1 reply
  • 2 views

Is there any way to retrieve a zoom recording if we were NOT logged into an account? Event ended last night and recording did not populate once it ended. 

    1 reply

    J
    Employee
    J-Zoom-ATL
    Employee
    March 17, 2022

    @ashleydo If you had the recording set to be an automatic local recording and no one was logged in as the host, then this recording never took place. 

    If this was set to be an automatic cloud recording, then it would exist under the "Recordings" tab in the host's Zoom web portal. 

    If the local recording was initiated in the meeting, it would most likely exist in the User's local Documents folder. 

    If the recording doesn't exist on the local computer or on the web, then the recording never took place and isn't recoverable for that reason. 

     

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

    A
    Newcomer
    ashleydoAuthor
    Newcomer
    March 17, 2022

    Thank you so much for this information! What if the initial host was logged in to their account but then switched to a host that did not have an account (and recorded the main part of the event) but then gave the original host access again before the event ended. 

    Would the original host have the recordings or would it be split? 

    thanks 

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