Events

Hey people, I am working on an Ipad and have problems with my camera.When I share the screen - whiteboard, everything works fine.But when I share the screen and open another file to present my team, my camera switches off as soon as I leave zoom and go to my home screen to open up a file. Do you know how this can be solved, that I am still visible while sharing other files/ good notes etc?

A volume booster is the obvious solution but none seem to have any instructions and only seem to work with Zoom via imposing the meeting on the volume booster page which then seems to drop off after a while. Trial and error has been extensive and the current conclusion is that the idiot proofing on phones makes them unusable for listening in other than fairly quiet environs - maybe high range active noise cancelling headphones are the only likely remedy.  If I were running a Zoom competitor then integrating volume leveling/enhancing would be at the top of the differentiation list.

My system does not allow virtual backdrops, how I can use a backdrop; do I need to purchase a green screen? 

Hello, we created a two-day conference with different sessions in Zoom Events, and when people register they get a calendar invite ONLY for the first day. Does anyone know why they don't get two calendar invites or how to correct this?  Thanks,Cindy 

Hello, I am about to buy Zoom Events (annual license) for € 828, but when I get to the payment confirmation it says that it will be renewed on the 15th of June and not in one year... I am stuck in the process. I attach a screenshot (sorry, it's in Italian).  Many thanks in advance,  Best regards,  ValentinaKeep International Srl

Have you notice any problem with language in reminder emails?I changed it from English to Polish, and we recieved email in Vietnamese!When I come back to English, everything was fine again. 

Can the Event Profile page, or its template, be edited so that the tabs (and related content) for Sessions, Speakers, and Sponsors does not show? I would like to remove that material from the landing page temporarily, while some items are still being edited.

None of the limited offering of the cancellation options works for me but I don't see how to customize?

Is there a way to code apostrophes in csv uploads? One of our tracks uses "women's". I don't find any documentation on adding some code or a way to update the track names manually.  Thanks for any help/suggestions. 

I've got a recurring event in OnZOOM. My participants are advising me that they're only getting a reminder for the first meeting after they register, but they don't get one 24-hours before the rest of the series. Is just the one reminder 24-hours before the first class only, the way OnZOOM event reminders supposed to function or is there a problem with OnZOOM where the participants should be getting one before every class but it's not going out like its supposed to? 

I've created a disclaimer for my OnZOOM classes, but I had to create it in the ZOOM admin settings. The disclaimer is showing up for all my meetings, not just OnZOOM. Is there a way to include a disclaimer specific to OnZOOM only? Or do I need to create a 2nd admin account just for my OnZOOM paid classes? Is that a possibility? 

When speakers or attendees try to launch the in progress zoom event, the blue "Launch Zoom" button is not working. When the  "Launch Zoom" button is clicked, a blank white screen pops up. The only way to join the event is by clicking "Skip and Join In-Progress Session" in small letters under the button.  Is this a fault in one of our settings? 

Hi! I've tried to upload a waiting room logo 60x60 up to 400x400, as either .jpg or .png, about 36KB in size. It uploads the image but ultimately doesn't save it, instead giving an error message, "Invalid parameters." Any thoughts? Ty!

Greetings~  Would someone be kind enough to assist me in navigating the OnZoom registration?  I am a new Host attempting to sign up for an OnZoom offering, but am unable to register for the event once I sign in.   The registration button is only "gree" if I'm not signed in, once signed in the "green" registration opton disappears.  Please advise.  Thank you!

when event offers a transcript download - where does it go - I cant find it anywhere - does it go to my computer , to my zoom account -where?

we've been sending out a registration link with little problem, but a few users have been put into a waiting room instead of the registration page. we've tested the link both before and after a sample user has registered and we can't duplicate the error. but, it has happened to at least 3 people in one day, so far. any clues? thanks!

how to apply to activate the full hd 1080p video zoom feature at this time, my account zoom businees now.

We have an event scheduled with tickets available for purchase. Ticket sales ended and I want to extended to deadline. I made the change within the event, but still shows on the event page that ticket sales are closed. How can I reopen ticket sales?

Hi,  We have set up a zoom event. The ticket sales indicate that sales go until the date of the event. However, when potential registrants visit the registration page, it says sales have ended? 

I've created an event in a facebook group, to include a live stream from Zoom. I understand the stream key and the "stream URL".But which "page URL" should I send the stream to? The group page URL or the event URL? I just want to make it easy for attendees to find!

Eh intentado conectar mi cuenta, de todas formas si estoy conectado a internet y me lanza un error de - No es posible establecer una conexión segura con zoom-

When editing a session it is only possible for me to add one primary speaker to the session. It is possible to add more than one speaker but only one primary speaker. If there are sessions that are held by two speakers is it possible to add more than one primary speaker to the session? If yes how can this be done?

Hello, can someone help me why the even that I made for my Zoom Event hub is not showing up? every time someone tries to register it only shows up the INVITE ONLY button.  I tried to preview my profile in attendee mode and this shows up. My event was not visible. I was trying to make a paid conference wit multiple sessions. There's a free session and paid session. Can someone please help me 😞 

Hola comunidad Zoom, agradeceré su ayuda si alguien sabe cómo recuperar una grabación en la nube, aún estoy en los 30 días en que debería aparecer en la papelera pero recientemente cancelé mi suscripción Pro.No logro tener contacto con nadie de servicio y envié un correo, solo me dieron un ticket y me indican que tomará tiempo atender mi solicitud. Gracias por su ayuda 

hello, i am trying to create an paid event end of November 2022. How can I create different tickets price please