Interpreters Requesting Improvements on Zoom Interpretation Feature There is a sharp increase in the demand for Zoom calls requiring simultaneous interpretation. While this function has many excellent qualities, in practice we have identified some important gaps. To respond to this demand and provide quality service, we are forced to implement makeshift patches to compensate for certain limitations in Zoom’s service. Below is a list of suggestions compiled over the past months of intensive, daily use of Zoom’s Interpretation function.
The suggestions marked in bold would have the greatest positive impact for all involved. These changes would aid interpreters in using industry best practices, create ease of management/use for meeting hosts, and expand accessibility for people with limited internet access, among other things. They would also encourage us to continue recommending Zoom to our clients, rat