Receiving my Recorded session

Forum|Forum|1 year ago
May 26, 2024
1 reply
1 view

I ran a Zoom session today from 9.30 am to 1 pm. I did a test to make sure everything was working at 9.28 am, the files downloaded and stored to my local laptop folder. I let people in at 9.30 am and recorded continuously until 1 pm. The file does not appear locally and is not in the Cloud. It has stored a folder on my local drive, but this folder is empty. Where is my recording? (Don't get me started on the imbecile Zoom Bot...)

DeniseLahat

Community Champion | Customer

Firstly I recommend to always record to cloud.

To check local recordings open your zoom app/settings/recordings. There should be the path where LOCAL recordings are stored.

S

SJQAuthor

Newcomer

I can only think that something is wrong with my account. Your system thinks there's something wrong with the billing, yet those are my current card details. I RECORDED ANOTHER SESSION LAST NIGHT, TO THE CLOUD AS YOU SUGGESTED, very definitely used Alt C... BUT NO RECORDING.

Meeting details are:
Sarah-Jane is inviting you to a scheduled Zoom meeting. Topic: Rachel & SJ Time: Jun 17, 2024 06:00 PM London Join Zoom Meeting https://us02web.zoom.us/j/8931464425?pwd=N1BHOUZOb0IwVWwrMzZMWlVkZ1hEQT09&omn=86871952784 Meeting ID: 893 146 4425 Passcode: 751387