tengo el siguiente error | Community
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Newcomer
April 11, 2023
Solved

tengo el siguiente error

  • April 11, 2023
  • 2 replies
  • 0 views

You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Pero tengo una licencia ya comprado por un año 

Reuniones De ZoomProActualice su cuenta
CANTIDAD
1
PERIODO DE SUSCRIPCIÓN
Anual
FECHA EFECTIVA DEL SERVICIO
13 feb 2023
ESTADO
Active
 
SIGUIENTE FECHA DE LA FACTURA:
SIGUIENTE IMPORTE DE LA FACTURA:
13 feb 2024
 
ya no se que hacer
    Best answer by rn-zm

    Hi @ricardovprieto would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

    2 replies

    rn-zmAnswer
    Community Manager
    April 13, 2023

    Hi @ricardovprieto would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here

    Newcomer
    April 27, 2023

    Well, support is quite useless. They just copy the Terms & Conditions which does not help with the issue in hand since there's no statement there regarding the limitation of the number of assignments that can be made. They just shield behind the "you can't share account rights" statement.

    More on the topic: https://community.zoom.com/t5/Billing-Account-Management/unable-to-assign-lisence-because-quot-You-have-exceeded-the/m-p/113412#M3708