tengo el siguiente error

Forum|Forum|2 years ago
April 11, 2023
2 replies
0 views

You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Pero tengo una licencia ya comprado por un año

Reuniones De ZoomProActualice su cuenta

CANTIDAD

1

PERIODO DE SUSCRIPCIÓN

Anual

FECHA EFECTIVA DEL SERVICIO

13 feb 2023

ESTADO

Active

SIGUIENTE FECHA DE LA FACTURA:

SIGUIENTE IMPORTE DE LA FACTURA:

13 feb 2024

ya no se que hacer

Best answer by rn-zm

Hi @ricardovprieto would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here.

R

rn-zmAnswer

Community Manager

Hi @ricardovprieto would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here.

M

mireiacc

Newcomer

Well, support is quite useless. They just copy the Terms & Conditions which does not help with the issue in hand since there's no statement there regarding the limitation of the number of assignments that can be made. They just shield behind the "you can't share account rights" statement.

More on the topic: https://community.zoom.com/t5/Billing-Account-Management/unable-to-assign-lisence-because-quot-You-have-exceeded-the/m-p/113412#M3708

B

bramdfd

Newcomer

https://community.zoom.com/t5/Billing-Account-Management/HELP-unable-to-assign-license-error-You-have-exceeded-the-limit/td-p/111497

read this and this

https://community.zoom.com/t5/Billing-Account-Management/unable-to-assign-lisence-because-quot-You-have-exceeded-the/td-p/111460

its useless,