Writing on Whiteboard Disappears on iPad but not on Mac | Community
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Explorer
May 28, 2025
Question

Writing on Whiteboard Disappears on iPad but not on Mac

  • May 28, 2025
  • 19 replies
  • 316 views

A new problem has come up just in the last couple of days that I have had no problems with previously. While using Zoom to tutor, I use both my MacBook and iPad. The iPad is for writing on the Zoom whiteboard. For some reason, when I write on the whiteboard on my iPad, I can see what I am writing until I lift my Apple Pencil at which point what I wrote disappears on my iPad but is visible on my MacBook and for everyone else in the meeting (including my student). As you can imagine, it is quite difficult to write on the whiteboard with my iPad when I cannot see what I have already written. Has anyone experienced this? How can I fix this?

 

I have tried deleting and reinstalling the Zoom app on my iPad, following and unfollowing the creator of the whiteboard, and creating the whiteboard on both my MacBook and on my iPad. None of these have helped.

    19 replies

    New Member
    September 16, 2026

    HELP!! I have the same problem too!  I teach 3 days a week using Zoom on my MAC and my ipad as a whiteboard.  I am lost without it!  Paying for Zoom when I cannot use the whiteboard properly makes me want to look for a different system.  Please help me!!!  If I purchase a new ipad will it be OK?  Mine is probably 5 years old!

    Newcomer
    September 17, 2026

    It seems they fixed the bug with the disappearing writing - they said they would do that in September - and it’s working for me now. I did reach out to customer support on email and they were responsive.