Disable two factor authentication | Community
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Newcomer
September 6, 2021
Question

Disable two factor authentication

  • September 6, 2021
  • 27 replies
  • 13 views

I would like to disable two factor authentication. I have followed the Advanced, Security, click the toggle, and have received an email today the TFA has been disabled.  Yet, when I next went to log-in to Zoom I was asked to enter the TFA code.

How do I actually disable TFA please?

    27 replies

    Newcomer
    September 11, 2022

    This is a huge annoyance.  I am trying to get work done, and need to wait around for email.  We should be able to opt-in to 2FA, but not have it required.

    Newcomer
    September 29, 2022

    I am also experiencing this issue. Very frustrating for a nonprofit on a budget, trying to share an account with volunteers trying to run virtual trainings. It seems to be happening with increasing frequency, but with no regular pattern. Zoom please help!!

    Newcomer
    October 12, 2022

    We have the same problem for BOTH of our licenses.  2-factor is set to OFF.  But zoom still insists on an access code, after we enter password. 

    We've restarted, logged out and back in and a gzillion other obvious things. 

    Newcomer
    October 17, 2022

    Agree!!  About a month or so ago, TFA arbitrarily kicked in.  VERY problematic for us!!!!  Please advise how to disable TFA ASAP!  I'm the owner but disable toggle says it can only be disabled by admin.  If I am the owner, why am I not the admin.  I'm the only user listed.  Why did you force this feature on us.

     

    Newcomer
    November 8, 2022

    It's November and there is still no reply from Zoom Support on this. I'm pretty sure they are silently doing this to try to curb the sharing of licensed accounts. This is shady business practice 101. Absolutely frustrating for a company that would happily take your money, but not give support when needed.

    Newcomer
    January 9, 2023

    I was hoping to find a fix to turn off the 2FA, it's very annoying when the codes come to me and I have to provide it all our leaders and volunteers.  Especially now that it is back to asking the people how have went through the verification and yet using their same device to login. @51 Please help!!!

     

    Newcomer
    January 20, 2023

    Seriously? 6 monts and not even an answer on this? This makes no sense at all. 

    Newcomer
    January 27, 2023

    Having the exact same issue. What is the deal with this? So frustrating Zoom. Get on it. 

     

    Newcomer
    January 28, 2023

     I received these instructions from my support ticket and it is working for me an my group...

     

    If you want to bypass the verification code, you can simply enable the 2FA without configuring the SMS and the Authentication App. This way, whenever you try to sign in to your account from any devices, you will be routed to the page below(click on the link to view the image) and can click on the SKIP button so you will be routed to your account page. This works when signing in via the Zoom app/client or via Zoom web portal.
     
    https://files.support.zoom.us/receive/?thread=EADC-9TGE&packageCode=aHRt9YQpyJYlBidmeFZy7LxSVP1D0xkFZRtMHN5E0R8#keyCode=M2m_AEphdORw75MEKsW3kNXoPOV3iPhFvPCv2Z3ll1U
     
     Try to sign in again, enter your Zoom email and password and click sign in. You will see the page below, and click on SKIP.
     
    https://files.support.zoom.us/receive/?thread=EADC-9TGE&packageCode=aHRt9YQpyJYlBidmeFZy7LxSVP1D0xkFZRtMHN5E0R8#keyCode=M2m_AEphdORw75MEKsW3kNXoPOV3iPhFvPCv2Z3ll1U

    Newcomer
    February 5, 2025

    Sorry, but both files has expired. So noone else can use them.

    Newcomer
    February 5, 2023

    Well I appreciate the suggestion from queenzip but now Zoom won't allow us to turn off both sms and the authentication app.  Clearly this is not the product if you want to allow others to access the account without 2FA,  Guess I will look into Google MEET

    Newcomer
    February 6, 2023

    If you do try Google MEET, please let me know how it works out.