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Newcomer
Sep 6, 2021 6:00 PM UTC
Question

Disable two factor authentication

I would like to disable two factor authentication. I have followed the Advanced, Security, click the toggle, and have received an email today the TFA has been disabled.  Yet, when I next went to log-in to Zoom I was asked to enter the TFA code.

How do I actually disable TFA please?

    37 replies

    alex390-orlando
    Explorer
    Explorer
    Sep 7, 2021 7:08 AM UTC

    Use another account or after turning it off, restart your device.

     

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    Newcomer
    Apr 13, 2022 9:59 PM UTC

    I have the same question.  No working solution has yet been provided in this thread.

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    Newcomer
    Jun 1, 2022 12:45 PM UTC

    Yes, I also need an answer to this.

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    Newcomer
    Jun 8, 2022 8:24 PM UTC

    I have the same problem -- this is quite annoying.  How do we stop this

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    Newcomer
    Jun 20, 2022 4:33 PM UTC

    Agree!!  About a month or so ago, TFA arbitrarily kicked in.  VERY problematic for us!!!!  Please advise how to disable TFA ASAP! 

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    Explorer
    Jun 27, 2022 11:26 PM UTC

    I also found 2FA suddenly active and need to disable it ASAP!

     

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    Newcomer
    Jul 5, 2022 7:58 AM UTC

    @51how do we turn off 2 factor authentication for the app and leave it on for the website? 

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    Newcomer
    Jul 6, 2022 2:13 AM UTC

    I use multiple computers and have to log in several times a week. 2FA makes ZOOM undesirable.. I hate to dump it but after 3 years but I can't see putting up with this much longer. 

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    Newcomer
    Sep 7, 2022 3:32 PM UTC

    Is there a fix yet for disabling the 2 factor authentication?  our organization has over 30 accounts and it is very time consuming to constantly have to get a code for each account. 

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    Explorer
    Sep 7, 2022 7:15 PM UTC

    We have 10 accounts across N CA and it's a major pain for us too. We are an all volunteer non-profit so the problems are magnified for us!

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    Newcomer
    Sep 7, 2022 7:37 PM UTC

    we are a non profit as well, and it is causing us problems as well.

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