Zoom installation error 10002

To fix this issue, you must reinstall Zoom. In the Windows search bar, search for "Control Panel." Click the Control Panel. If Control Panel is set to Category view, click Uninstall a Program.

Regards,
James

The original question/issue above clearly states this is an error on Mac OS - not Windows, as the two responses refer to. This is an ongoing issue.

In an August 13 security bulletin, Zoom said version 5.7.3 to version 5.11.3 of its macOS app contains a vulnerability in the auto-update process that can be exploited by a local low-privileged user to gain root privileges to the operating system. The vulnerability has been patched in version 5.11.11 of the Zoom app for macOS, available now (just click on the link).

I installed it today and it is now updated!

I'm still having the same problem even after I updated to version 5.11.11.  

Had the same problem, had to install it manually from Zoom - https://zoom.us/download

It worked. 

The problem persists even with the latest version on mac. I always have to install manually zoom since many versions.

None of the above solutions work. The error message 10002 continues to pop up even after months. The auto update is useless. Only a manual install as a workaround is working.

I'm running v. 5.12.9 (13190) and the update runs in the same error.

I've the same error code 10002 on MacOSX 12.6.2 . I uninstalled & reinstalled Zoom, but the error reappears... 

I also have a Mac and am running Ventura 13.1 and I also have the same error.