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Zoom app will not switch audio to Bluetooth

Hightower
Listener

Hello

I have a tablet connected to my bluetooth speaker. I can hear any audio from any other app or sound through the browser through the bluetooth speaker with the exception of zoom.   In zoom it is specifically on bluetooth audio output but it always plays on the tablets lousy speaker.  I have gone thru all settings to ensure that zoom is playing through the BT speaker. This suggests that zoom is the problem since all others have no issues with the BT speaker.  Is there any solution to this? 

Have already trying wiping the app including any data and cache and reinstalling to no avail. 

 

8 REPLIES 8

RN
Zoom Moderator
Zoom Moderator

Hey @Hightower take a look into the discussion How to Connect Bluetooth speaker with zoom?  and let me know if my suggestions here help you get your Bluetooth speaker connected! 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

The report from @Hightower is consistent with my experience using Android Zoom app (and is the same as reports on https://community.zoom.com/t5/Meetings/How-to-Connect-Bluetooth-speaker-with-zoom/td-p/30473)

EfrainGB
Listener

Zoom está hecho una basura. Es inaceptable que ni si quiera intenten arreglar problemas tan simples

Go4ward
Listener

After you have connected your phone through Bluetooth to your speaker, turn the speaker icon on zoom to connect to the Bluetooth also. Then , go to your setting and disconnect original audio. The zoom will work with the speaker. Try and let me know 

ymiller
Listener

I found a fix that worked for me! I went to Apps settings on my Android, selected Zoom, deleted the storage (not just the cache) and then uninstalled the app. Restarted my phone, reinstalled the app and voila! It now works.

It really worked!

Thank you! This method fixed my zoom app on android phone too!!

RN
Zoom Moderator
Zoom Moderator

Hey @Hightower you have some responses here worth noting and maybe a potential solution, please double-check to see if any of the replies here help resolve your issue, if not, we are more than welcome to further troubleshoot! 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️