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Subject line states issue. Can consistently recreate issue by going to Settings --> Video. Displays video at first, then mouse loading icon, then crash popup. Video is frozen from there out. Audio works fine.
Solved! Go to Solution.
I had same issue. Zoom support was terrible.
Update caused crashing of video, and video freeze on sending side when in meeting. I did a clean reinstall. Same problem. I tracked down the cause to the blur filter. When I turned background to none, problem went away. Setting and background including blur would immediately crash Zoom, and lead to freeze in about 10 seconds. Turn off background, all work fine. Support sent older version of zoom to try but I have not had the time.