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Solved

AirPods Won't Work In ZOOM

Forum|Forum|2 years ago
February 19, 2023
29 replies
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I have tried all ZOOM troubleshooting and I have called Apple, however, my AirPods won't connect to ZOOM meetings. They connect on EVERYTHING else on my MAC and work great, but I need them in use for my ZOOM meetings and they WILL NOT CONNECT even though it shows chosen microphone AirPods, etc. Any ideas?

Best answer by MGSR

I'm having the same issue - in fact, when i test speaker/microphone, I SOMETIMES hear a sound for a second and then it's like Zoom actively blocks my airpods pro. I'm using Zoom Version: 6.3.6 (56144), Windows 11 Enterprise. have no other problems listening or speaking into airpods for any other app

Please update your Zoom app to the latest version, 6.4.0, or uninstall and reinstall it to ensure you have the most recent release. This update includes the added feature of syncing your AirPods' buttons for enhanced functionality.

Show previous replies

M

MikeM1

Newcomer

I've tried every suggestion on here and none of them have worked. ZOOM, when are you going to log defect and actually address this?

A

arunpolisetty

Newcomer

open services.msc . check the services that start with bluetooth .. start all of them .. you should be good to go .

B

Brittany218

Newcomer

I've been having the same issues. My airpods were working fine for a 6+ months and now will not connect. I too have tried all suggestions above. I do not have any other issues with these headphones connecting.

R

rcasemiro

Newcomer

in my case, it only works if I don't add any other bluetooth headphones / speakers connected to my macbook AFTER I reboot it. Have you noticed the same behavior?

A

AndyNZ

Newcomer

The easiest fix is to forget (and not just disconnect) and then re-pair your AirPods.

A

arunpolisetty

Newcomer

open services.msc . check the services that start with bluetooth .. start all of them .. you should be good to go .

F

Fahaad

Newcomer

Okay

B

Berylanne

Newcomer

Ipods worked for years with Zoom, suddenly stopped connecting, just as so many other people have said. All software updated, all troubleshooting completed, ipods work on every other app but not zoom. This is a really bad failure that zoom are not attending to.

MGSR

Community Manager

Welcome to the Zoom Community, @Berylanne.Kindly check out this article for additional troubleshooting guides for using Bluetooth headsets. If the issue persists, please let us know.

Z

ZoomUser41

Newcomer

2025. Third pair of AirPods. Again, cannot connect AirPods to Zoom on laptop, can on phone. All Zoom and laptop settings assure me that sound is 100% going through AirPods. No sound is coming through AirPods.

MGSR

Community Manager

Welcome to the Zoom Community, @ZoomUser41! May I know what laptop, operating system, and Zoom version you are using?

J

jshamout

Newcomer

I'm having the same issue - in fact, when i test speaker/microphone, I SOMETIMES hear a sound for a second and then it's like Zoom actively blocks my airpods pro. I'm using Zoom Version: 6.3.6 (56144), Windows 11 Enterprise. have no other problems listening or speaking into airpods for any other app

M

Marigleni

Newcomer

It seems it is zoom bug. Go zoom stings, audio, If you keep Speakers to AirPod and change Microphone from AirPods to microphone array then audio is loud.