Hello, I have the same issue. My hardware is an iMac 27" with macOS Catalina, version 10.15.7 and I am using a desktop client of Zoom (Version 5.11.1 (8356)). I've tried to unistall and reinstall but the problem remains the same. The CleanZomm above is an .exe file, so it doesn't work on Mac. Please, I have some urgency to fix this...

M

Moljac2481

Newcomer

Out tech guy was able to fix it. I’m sorry I don’t know how. Uninstalling etc didn’t do anything. There is a glitch in the latest update. I will ask our guy to give me something I can share.

in the meantime, a workaround is to pin yourself to the screen when presenting. And ask participants to do the same (little three dots on your image top RHS - pin you to screen). Not ideal but it works.

im pretty pissed off with Zoom - very slow to resolve it and are not coming forward with solutions. Shitty service…

K

kellymecham

Newcomer

Same issue. Closing and updating Zoom does not resolve it.

M

Moljac2481

Newcomer

Same issue - Mac user and the uninstall hasn't worked...

D

Dorthe1

Newcomer

I have the same issue as well, on an iMac. Never had it before today!

CarlaA

Community Manager

Hi everyone! Please try the following when uninstalling:

Uninstall the Zoom client, empty the Mac trash, click on the apple logo located at the top left-hand corner, click on About Mac, click on software update (apply if any), reboot the device, re install the Zoom client. let me know if these steps help resolve the issue.

Zoom Community Team

J

Jessie_Jessie

Newcomer

Dear CarlaA,

I's using Windows10 Pro, and recently can't share from Zoom and show error code 105035.

I've tried to re-install and it didn't work.

Please help to tell if has other solution.

Thank you.

J

JLHA70

Newcomer

same here!! please a solution

D

DocYock

Newcomer

Just got this error today. Tried all the above and nothing works. REALLY not cool as I was running a client meeting and couldn't share my screen. Grrrr.

Y

yeoalice329Answer

Newcomer

Hi Guys, you may update the latest version of Zoom software, I just did that, it works perfectly for me now.

CarlaA

Community Manager

@Nikkadimis As @yeoalice329 mentioned this issue was due to a bug which has been fixed after version 5.11.3. Our devs have informed our community team that users should not have to change the file name anymore as long as you have a version > 5.11.3. Please update your Zoom client to resolve this issue.

Thank you both for your contributions!
Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!

R

rebeccavich

Newcomer

Hi, I just got this message today in the middle of a class I was teaching; I am running version 5.11.6 -- so apparently this fix did not help. Do you have ideas -- it is REALLY disruptive.