Skip to main content
Newcomer
csylvester
Newcomer
January 6, 2022
Solved

Error Code 105035

I am unable to share my screen and receive the error code 105035.  This is something new to this week.  Any quick tips?  

    This topic has been closed for replies.
    yeoalice329Answer
    Newcomer
    September 15, 2022

    Hi Guys, you may update the latest version of Zoom software, I just did that, it works perfectly for me now.

    View in thread

    42 replies

    Show previous replies
    CarlaA
    Community Champion | Employee
    CarlaA
    Community Champion | Employee
    October 7, 2022

    Hi @anagsoares @rebeccavich  I found out that this type of issue may also be caused if the Cptservice is not be running properly.
     
    Please try these recommended troubleshooting steps.

    Open Task Manager and go to Detail > Cptservice

    1. End the Cptservice process
    2. Open Zoom Client and try to start screen sharing. Note: cptservice should start immediately.

     
    Let me know how it goes! 

    Carla,
    Zoom Community Team

    Please click Accept as Solution if you found this reply helpful. Thank you!

    Translate
    Newcomer
    anagsoares
    Newcomer
    October 7, 2022

    I'm use macOS how can I finish the ctpservice? This not show on my taskmanager

    Translate
      Newcomer
      anagsoares
      Newcomer
      October 7, 2022

      When I restart my computer the problem solve.. and then, happens again... I think this is serious BUG and needs to be fix Urgently, because I'm trainer and I need to share my screen all day. And if the root cause is not resolved, many people will have to switch platform.

      Translate
      CarlaA
      Community Champion | Employee
      CarlaA
      Community Champion | Employee
      October 7, 2022

      Im very sorry to hear that, we will make sure to update our devs with this issue. In the meantime, on a Mac, you can navigate to the following path Applications/zoom.us.app/Contents/Frameworks/ then modify the folder name from “CptHost.app” to “cpthost.app” - see image.

      I appreciate your patience as we investigate further. 

      Thank you. 

      Translate
        Newcomer
        anagsoares
        Newcomer
        October 7, 2022

        Thanks. I followed the instructions and I'll test tomorrow..

        Translate
          Newcomer
          Owen9916
          Newcomer
          October 24, 2022

          I got this error code 105035 while I am trying to share my screen in this two weeks.

          and I have reinstall my client version as 5.12.2(9281). but the issus is still there, not sloved.........😱

           

          Translate
          CarlaA
          Community Champion | Employee
          CarlaA
          Community Champion | Employee
          October 26, 2022

          Hi @Owen9916! Can you try checking to see if you are using Apple File System Case-sensitive via Disk Utility?

          If you are, please navigate to the following path Applications/zoom.us.app/Contents/Frameworks/ then modify the folder name from “CptHost.app” to “cpthost.app”.

           

          Let me know if that works!

          Carla,
          Zoom Community Team

          Translate
          Newcomer
          jayjr49
          Newcomer
          October 31, 2022

          Could you speak normal speak?  I am getting error code 105035 all the time now.  Never did before in four years of zoom use.  What changed?????

           

          Translate
          Ray_Harwood
          Community Super Champion | Customer
          Ray_Harwood
          Community Super Champion | Customer
          November 16, 2022

          @CarlaA,

           

          Over in the OfficeHours.Global Discord group I've seen a post about this error coming from the ZoomOSC 4.1.1 client.  I've pointed the person (a Mac user) to this post/thread.  Thanks for persevering on this!

          Translate
          Newcomer
          JLB56
          Newcomer
          July 28, 2023

          Regarding  error code 105035, unable to share screen, on Macs.  I have a MacBook Pro.  I had this problem, and nothing worked.  

          After trying a number of solutions, I downloaded Microsoft Edge, and began using that browser.  It has only been a few days, but it seems to be working.

          If that changes, I'll let you know.

          Translate
            Terms & ConditionsAccessibility statement
            Copyright © Zoom Communications, Inc. All rights reserved.