Account Locked out | Community
Skip to main content
Newcomer
August 14, 2023
Question

Account Locked out

  • August 14, 2023
  • 1 reply
  • 0 views

I need to change my email address as it is no longer operable. When I try to log into Zoom, it sends a code to me my old email address. How do I change my email address? Thanks. 

1 reply

ZoomVA
Community Manager
Community Manager
August 14, 2023

Hello @ernsamuel1 and welcome to the Zoom Community! To  recover an account if you no longer have access to the old email address, please follow the steps at "How to recover password, if registered mail is not active?" 
I hope this helps!