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Zoom Room displays incorrect time

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I cannot find out how to change the time zone for a zoom room setup. There doesn't appear to be any way to set a time zone other than in a user profile which has no impact on the zoom room setup. From what I can see the NUC device displays the correct local time before it flips into Zoom controller mode - all meetings made with the calendar appear in the 'zoom time' which is out by 6 hours. Any advice on how to change time zones on a zoom room setup appreciated.

L

latitudeitAuthor

Explorer

I should mention we have a Logitech Zoom room setup using an Intel NUC controller.

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A

achupa

Newcomer

I have the same setup (brand new) in my office and we are unable to login to windows running on the Intel NUC controller to set the timezone. Any idea what the default windows password is for these as we have struck out multiple times with our reseller as well as intel.

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L

latitudeitAuthor

Explorer

Did you try my answer lower down in the thread 'Zoom123' ?

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M

mrprofilename1

Newcomer

I am having a similar issue with a Crestron controller, it is exactly six hours off. Can't find anything associated with time zone settings.

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D

daxx

Newcomer

Had the same issue.
It was resolved by finding the IP address of the controller.
Then via web browser connect to that IP and log into the controller.
I think you will find that the time zone is different to your location.

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S

squeakyyy

Newcomer

same, except by 1 hour.
Have updated all firmware on appliance and controllers
Reset everything
Changed to different locations - no joy

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S

squeakyyy

Newcomer

legit same thing but I have 8 rooms doing it

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S

squeakyyy

Newcomer

it HAS to be updating the NUC/appliance/controller time

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S

ShaharReuven

Explorer

Did someone found the solution for that ?

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L

latitudeitAuthor

Explorer

It was solved for me by doing the following -

If your TAP is connected to a Windows 10 PC (intel NUC/other) you will need to check the Windows Date & Time settings on the PC.

Connect a USB keyboard and mouse to the computer and press the Windows key on the keyboard 5 times. This will switch you from the Zoom rooms application to the Windows login screen, which will be on the TAP display. Select the admin account and use the default password 'Zoom123' to log in.

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