Default voicemail greeting for company-level holiday hours | Community
Skip to main content
Explorer
January 17, 2025
Question

Default voicemail greeting for company-level holiday hours

  • January 17, 2025
  • 21 replies
  • 287 views

In the company overview account settings, I am able to set the default voicemail greeting for most things, however it seems I can't do it for holiday hours. 

 

I've got standard holidays programmed in for the whole company which apply to all extensions. As far as I can tell it only lets me change the voicemail greeting per holiday, per auto receptionist/call queue/user, which is just way too much manual work for the number of destinations we have.  

 

Am I missing something, or is there truly no way to do this?

 

21 replies

Community Super Champion | Partner
August 31, 2026

hi ​@JOHN MCCREERY 

screen shot

 

Community Super Champion | Partner
August 31, 2026

hi ​@JOHN MCCREERY 

screen shot

eliot

 

 

Community Super Champion | Partner
August 31, 2026

hi ​@JOHN MCCREERY 

screen shot

 

eliot

 

 

 

Explorer
September 1, 2026

Thank you for the reply, I have those set.  But just trying to come up with a company wide calendar that would follow the after hour routing so I don’t have to go to 20 different Auto Attendants and set up for a holiday.

Community Super Champion | Partner
September 1, 2026

hi ​@JOHN MCCREERY 

 

you can have one company wide calendar and target many auto receptionists.  each auto receptionist that is targeted will have the company wide holidays added to its list of holidays. each auto receptionist will follow the company wide calendar and its own after hours routing.  practice a auto receptionist will send holiday calls to the practice a answering service, practice b auto receptionist to practice b answering service.  

i did not use the call handling options.  these are limited as you point out.  

thanks,  eliot