Explorer

Solved

Option to download Zoom transcript

24 replies
1010 views
Translate

Until yesterday, we had the option to download the raw transcripts from Zoom calls. Today, it has disappeared. Was it removed or moved to a different location?

Recordings

K

Kelvin XiaAnswer

Employee

We recently released a setting to allow admins to disable downloading and copying of the My Notes transcript. Unexpectedly, this shipped in the disabled state (disable download/copy). We’re looking into why this happened.

For now, you can re-enable this functionality by asking your organization admin to re-enable the "Allow notes transcripts in your account to be copied or downloaded" setting in My Notes admin settings.

We’re sorry for the inconvenience this has caused.

Show previous replies

D

Debu Sen

Newcomer

sharing the same comments as everyone here has already mentioned - can we get this functionality turned back on?

Translate

S

Sean Surprenant

New Member

See Zach’s comment in this thread for the solution: https://community.zoom.com/meetings-2/zoom-removed-transcript-download-copy-from-hub-notes-workflow-without-warning-81427?postid=193196#post193196

Translate

K

Kelvin XiaAnswer

Employee

We recently released a setting to allow admins to disable downloading and copying of the My Notes transcript. Unexpectedly, this shipped in the disabled state (disable download/copy). We’re looking into why this happened.

For now, you can re-enable this functionality by asking your organization admin to re-enable the "Allow notes transcripts in your account to be copied or downloaded" setting in My Notes admin settings.

We’re sorry for the inconvenience this has caused.

Translate

W

Wally Bock

New Member

I can't find a My Notes admin section. Where is it?

Translate

Olivia Smith

Newcomer

I’d start with Windows updates and drivers, then review privacy settings and remove unnecessary startup apps. After that, I’d install essential software and set up backups before adding personal files.

Translate

A

Aine Blackburn

New Member

Where is the “My Notes Admin Section?”

Translate

Zivarelle Hayes

New Member

Same issue here! It's very frustrating that the download and copy options disappeared without warning. Hopefully, Zoom fixes this or pushes the admin setting update soon so we can export our transcripts normally again.

Translate

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO