Zoom keeps logging me out

Forum|Forum|4 years ago
September 12, 2021
52 replies
273 views

Every so often - cant seem to find a specific timeframe - the Zoom Windows 10 desktop signs me out, this has happened twice in the middle of a meeting too, it is quite frustrating, anyone else experiencing this?

I do have Zoom installed on a second PC and my phone, but when this occurs, the PC is switched off and the phone (Android) doesnt have Zoom active.

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Mark2251Author

Newcomer

The original post was created on 2021-09-12 03:51 PM - it has taken a Zoom employee 17 months to get this pathetic reply - DO BETTER!

By the way, EAPCounsel nailed it, many people are over this kind of 3rd rate support - listen to your clients, be more timely and understand our frustrations!

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sredshaw

Newcomer

I have even reloaded the app, closed it down on the other device and getting signed out even more than ever!

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Cassandra7

Newcomer

Zoom, please allow multiple devices. I login into an add-in on Outlook, in the Web Outlook, Installed Outlook, and my Phone Outlook. Then I also have the Zoom app on my Mac, and my iPhone. I am constantly getting logged out on my Outlook app and Outlook add-in for meetings which is so frustrating, which when I log back in, logs me out of my Zoom app on my desktop mac so I miss meetings because I don't get the reminders.

Should we submit a ticket instead?

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igonzalezempowe

Newcomer

I'm having the same problem.

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igonzalezempowe

Newcomer

I’m having the same problem as everyone else here. Getting log out in the middle of meetings and this is not good. But as I see, nobody is getting any answer to their problem. I need help, please.

D

DocPeter

Newcomer

I had the same problem and it was because I had 'Functional Cookies' disabled. Turned them on and then stayed logged in.

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Dbrazelton

Newcomer

We are done. Still have to move our phone lines to another VOIP. We have all moved to Teams. Astounding that Zoom has just ignored this thread. I have other issues with Zoom, but why bother mentioning them since no one at zoom will ever read them.

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jallen

Newcomer

Same issue. Is there no resolution for this? What's whacky is that it logs me out of the instance i'm using to keep me logged in on another device (which one, I have no idea...). But clearly I'm trying to use this device I'm on. Shouldn't we at least get a question/option asking us which device to stay logged in?

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mfdavies

Newcomer

Turns out its a premium feature...🤦‍♂

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EAPCOUNSEL

Newcomer

It's not a premium feature. In that, I pay for Zoom, and don't seem to be able to overcome this issue. If there's a setting somewhere for us paid users that will allow me to stay logged into the first device, after logging out of the second device, please explain where that is.

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Fredrik99999

Newcomer

Same issue here. I have to log in multiple times a day, for every meeting. I klick "keep mie logged in". Not using multiple devices.

This is so bad, fix it! It can't be that hard!