Zoom Camera Not Working

Hey, everyone! So I may have found a solution. After speaking with reps from Lenovo (not helpful and trying to charge extra for someone actually good), and then calling Microsoft tech support (not helpful, no live person), there was an answer on help.microsfot.com. One of the posters advised to reinstall Zoom and the camera (which clearly does not work). But the other advised to do the following (which works): 

1. Log into Zoom

2. Go to Settings

3. Go to Video

4. Scroll down to Advanced at the very bottom

5. Change Video Capturing Method from "Auto" to "Media Foundation"

This should work.

What I also found works in a pinch, though extremely inconvenient, is logging into the laptop camera and keeping it on while logging into Zoom. It defies logic because the camera technically is open in two concurrent apps and should not be working. But it worked like that as if Zoom camera function was piggy backing on the general camera. But that also meant keeping the laptop plugged in all day and general camera on. I could log in and out of Zoom camera as long as the main one stayed on. The moment I experimented and turned the main camera off and then on and logged into Zoom, it did not work unless I repeated all the steps from going into setting to turning on the camera. So this also works but again, changing video capturing in Zoom should do the trick. 

All the best!