Where is my recording ?

Forum|Forum|1 year ago
September 12, 2024
34 replies
3985 views

Hello

Can someone help me please - I had a zoom meeting that I was the host and I recorded it and I cannot find it - before it would be emailed to me and now nothing - not in my recordings & transcript tab either. Have I lost it ?

Recordings

Show previous replies

L

Lee Marshall

Newcomer

I have tried all the things in the above comments and still cannot find my recording. Can someone please assist with this.

Regards Lee

YaBoiB

Community Champion | Employee

Can you please submit a technical support ticket to allow our engineers help you?

L

Lee Marshall

Newcomer

Where can I do this ??

C

Cindy Kruger

New Member

I too had a meeting today that I recorded and the email with the recording was never sent to me?? I have never had this problem before??? I was able to find the recording but would like to know why it was not sent to me like ususal??? Is anyone else having this problem???

YaBoiB

Community Champion | Employee

@Cindy Kruger that is unusual. Make sure that you are not filtering out all no-reply emails from other vendors, that is a common practice as many of us get spam emails from no-reply businesses advertising to us. This email should come from no-reply@ zoom.us or no-reply @ zoom.com with no spaces. I added the spaces so that it would go through because this page does not allow publicly advertised email addresses.

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