Video Filters

Hi GJB

Is this for the meetings you hosted or someone else hosted? If someone else hosted the meeting & they have disabled video filter, you won't have the option to select the video filters.

I'm having the exact same issue! My custom filters have been uploaded to Zoom but they do not appear to select in Video Filter during a mtg.  It is enable in settings.  This all functioned fine up until about a week ago then it stopped working. Please Help! Thank you!

Hi! I would recommend uninstalling and reinstalling your Zoom app to see if that resolves the issue 

My video filters disappeared only AFTER my update. How can I force them to show? I am running the latest Zoom version on a Mac (5.12.9) with the latest OS (Ventura 13.1)

I am no longer able to upload customer video filters any longer, and lost my existing filters after updating as well. Currently using 5.13.6 on Mac. Checked "master" account and my account (both licensed) but the ability to upload video filters is no longer there. 

Lost access to filters after Zoom reinstall. They existed before now all gone. Same as other folks have described. What's up, Zoom???

The same issue here. I am using zoom in Windows. I can still change the "virtual background", but the "video filter" tab said that the filter is disabled, and go to the Settings for Meeting to enable it. But, I couldn't find any "filter" at the Settings->Meeting (Advanced) at the my account website.

What is the solution to this?  I am having the same problem!

Wish I could tell you ... works fine now. 

Same issue as above. 

Support material says go to "Background & Filters" but mine says "Background & Effects" and no sign of "Filters." Any advice?