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B
Newcomer
Bharti
Newcomer
October 4, 2021
Solved

Mic not working

  • October 4, 2021
  • 2 replies
  • 3 views

Dear All,  

receive error in zoom app on windows 10pro 64 bits
system does recognize mic but in between the call zoom popups with this error
mic works well on other tools like MS Teams, skype etc... even zoom web app is working fine
we use USB Logitech headset 3.55m jack works but mic with USB headset creates problems
when error comes, zoom freezes the whole system and even audio drives conflicts
the only option then is to restart

      Best answer by Rupert

      Hi @Bharti 

       

      Try adjusting your Signal processing type in Zoom > Settings > Audio > Advanced button > Signal processing.

       

      Try the different options there.

       

      See if that helps.

       

      Rupert

      2 replies

      Rupert
      Community Champion | Customer
      RupertAnswer
      Community Champion | Customer
      October 4, 2021

      Hi @Bharti 

       

      Try adjusting your Signal processing type in Zoom > Settings > Audio > Advanced button > Signal processing.

       

      Try the different options there.

       

      See if that helps.

       

      Rupert

        F
        Newcomer
        FifoTheHein
        Newcomer
        October 11, 2021

        Experiencing the same issue, my issues started after upgrading to Windows 11, works 100% in other apps and web. But Zoom seems to kill my mic and speakers. Running the zoom tests for mic and speakers works 100%, other parties can hear me while I do the tests, as soon as I close the test, Zoom says it can't detect my mic/speakers again. Weirdly, selecting my speaker again as the output device in Zoom windows app, fixes the speaker/output, but the mic refuses to work. Also requires a restart to get my mic working again after this. Zoom seems to break it for all other apps then. The different signal processing options don't seem to make any difference.

          B
          Newcomer
          BhartiAuthor
          Newcomer
          October 11, 2021

          Hey @FifoTheHein 

           

          what have you done after that? mic/speaker are working fine now...

           

          please let me know the solution if have with you then...

           

           

          K
          Newcomer
          kellieo
          Newcomer
          January 8, 2025

          having an issue with the mic on my Mac Pro with zoom. its done this 1-2 other times before but idk why or what triggers it ? other apps like facetime and stuff work and It works on my phone but not on my Mac in the app . my Mac is updated to the most recent software. no app updates. can someone help me please? since apparently a basic account cant even get you friggin customer support unless you upgrade.... never heard of that in my life ..... this app sucks srsly 

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