Meetings

When joining a zoom meeting, both in browser and in the zoom desktop app, my camera is just a white square. It works perfectly in all other video chat applications. Device type: Desktop, running Ubuntu 24.04.1 LTS, with Logitech C270 webcamZoom version: 6.2.3.2056

Hello!Steps to reproduce the issue:- On a mobile Android device (i. e. tablet) set view to 'Gallery'.- Someone shares something, and stops sharing.> The view changed to 'Speaker'How can I make Zoom to return to previously set view after screen sharing?Kind regards,Gerald

Hello,I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.How can I do ? I have installed the desktop version but do not understand what are the next steps.Could you please help me as this is urgent ?Thank you in advance.Philippe 

Hi everyone,Hi Everyone, I am Emmanuel Katto from Dubai, I’m having trouble reporting a participant due to a persistent 500 Internal Server Error. We had a person join our meeting using someone else’s name, and after exposing himself, he left. This has happened before, and when we tried reporting him, we got the same error months ago.Has anyone else experienced this issue when trying to report a participant? Could this be a problem with the reporting form? I’ve tried using both Firefox and Chrome, on desktop and mobile devices, but the issue persists.Any suggestions or advice on how to resolve this would be really helpful!RegardsEmmanuel Katto  

When I clicked the meeting link, it would always launch the zoom app and take me to the meeting. Was very stable and working for many years. Suddenly, Zoom app won't launch. Even when I click the "Launch Meeting" button, nothing happens. I'm on Windows 10 and Chrome (latest updates for both). I've tried everything: Restarted PC, Cleared cookies, cleared cache, uninstalled and re-installed the Zoom app, including "Cleanzoom", verified camera and mic permissions, verified updated drivers on camera, even tried editing the "Preferences" file in the default directory as someone has suggested. Nothing has worked and I keep having the same issue. I have another (slightly older) laptop running same Windows/Chrome and everything works perfectly there. Can someone please suggest a solution? Thanks for your support.

So today when I started my Windows 10 zoom meeting client cannot run.Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.Help please.

Here are my details:Gentoo Linux, kernel 5.15.169Zoom client v 6.2.6.2503Microphone: Logitech, Inc. QuickCam Communicate MP/S5500 (046d:09a1) This problem has been happening since a few versions of the Zoom client ago... I think probably since it went up to 6.x.x from 5.x.x, though I didn't note carefully because I don't use Zoom regularly. My kernel has also been upgraded a few times during that period, but was probably just within the 5.15.x range. Audio signal from mic input is severely distorted, to the point where you can't understand what is being said. There's no problem with mic recognition or anything else - it's just the audio quality. Sound from other meeting participants is fine. Very irritating to have to have a separate external cellphone call or something to handle MY audio. I have tested the mic device on a Windows machine and it still works just fine, so the problem is clearly with the Zoom Linux client itse

Hi All- this zoom behavior is new for me. I am not sure what the issue is. I want my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so frustrating. I look forward to insight! 

Hi I somehow chamged my settings..I used to see myself until my client entered waiting room, then once I accepted them, there was a small thumbnail of me and the rest of the screen was my client. Now the thumbnail is goneAny suggestions? Unfortunately, I've clicked and unclicked a bunch of things now so it's really messed up. I'm on zoom with patients all day.Any help would be appreciated!

I am having issues with a user in my company, when she shares her screen, additional boxes (folders or software) don't show, instead there are black boxes. i tried comparing configurations on the "Share Screen" sector under Settings with another user who does not have this problem  and it did not help. did anyone else have this problem?  Thanks,Idan 

I have the plan PRO for 100 persons, 1 user. That plan does not give me the option to make co-hosts other guests, although a friend of mine has the same plan with the possibility to make others co-hosts. Why I do not have that possibility? 

On my Mac Studio (macOS Sequoia 15.1), between 5 and 30 seconds after joining a meeting, I get kicked off with this error: "Unable to join this meetingThe meeting has a problem. Error code: 5" On a MacBook Air I have no problem joining and staying on the meeting using the exact same WiFi network. I have cleared Browser cache and uninstalled the Zoom App multiple times. The display is an Apple Studio Display. Any help would be greatly appreciated.

Error codes: no error codesDevice type: bluetooth headsetZoom version: always latest, keeps happeningTroubleshooting steps taken: tried adjusting overall Windows volume, tried adjusting volume from Windows volume mixer, tried adjusting volume from Zoom audio settingsOperating system: Windows 11, updated to latest None of the solutions here have actually solved this. This occurs in all Zoom meetings. Volume can't be adjusted up or down.

This would feature would be nearly identical to a share BUT it would appear as a camera in the feed, along side the user's camera as well. It would not take over the meeting like a normal share. Then a mixing option such as VMIX, Zoom ISO etc when compositing and spotlighting would have control of the shared content, and users could just watch the final product.  

Hi, I cannot see the poll function in the zoom meeting. And I follow exactly from the help zoom community, by going to Navigation bar - Setting - MeetingAnd there is no polling button to enable. Pls help.

How can I update the Zoom App version 6.2.6 to version 6.2.7?The command to install the latest updates has disappeared some time ago.BTW I am still using WIN 10

Latest Zoom version 6.2.6(2503) for OpenSUSE Leap 15.6  has massive memory leak. This seems to increase with the number of participants in a meeting. For example, a meeting with one speaker and over 100 participants steadily increased memory use to 32GB within an hour. Until Zoom correct the code, is there any workaround?

Starting a week or 2 ago, my mac desktop app started announcing people joining / leaving the meeting. The same happens when someone starts screen sharing.I am the host of the meetings, and I am using latest Mac desktop app (apple silicon).I went to the accessibility settings and unchecked all screen reader alerts. Nothing was changed.Any idea how to disable these alerts? 

Anyone else not able to report a participant due to a 500 Internal Server Error? We had a person join our meeting under someone else's name, expose himself, and leave. He's done this before, and we tried reporting him before, but got the same Internal Server Error, months ago. Something wrong with the form? I've tried on Firefox and Chrome, on both desktop and mobile devices.

When I signed into a meeting today, the control bar (where the action buttons are located at the bottom of the window) had no icons, only text labels.

TLDR: When joining a meeting, is it possible to choose between connecting audio via computer or not joining audio via a single prompt instead of two? Our users regularly join meetings to share content only. When joining without computer audio, they have to click through two prompts:Choose one of the audio conference options >> they have to close this windowDo you want to continue without audio? >> either click the "Continue" button or close this window Is there a way to disable this second prompt? Or perhaps to set computer audio as the default audio option but still be prompted by the second question every time? Thanks in advance.

Hello, is it possible to set tool restrictions for participants in a zoom meeting room? In particular, I would like to prevent a participant from starting or stopping recording. If possible, could you give me suggestions on what settings I could use for these restrictions?

With a recently downloaded (Version 6.2.10 (4983)) .deb I now get:Windows with square corners (not rounded)Two separate Meeting windows at startupOnce in a meeting, one is shows me, the other shows other participantsWhen a participant shares, the shared screen is intermittently of a good size and but then becomes just a small part of the window.I have been using Zoom to do meetings like this for 5 years, so I do know how to use Zoom very well. This is a big problem for me (running a business).

When I'm in a Zoom meeting on my desktop computer, when I"m the host (and probably when I'm not), when I go to share my screen, it just says "screen sharing paused" and I don't see any way to unpause it. It's really frustrating. I checked settings and I can't figure out why this keeps happening.Anyone know?

Hello,First time poster here.The company I work for has a Zoom Enterprise Account. Most of our work is done through meetings due to the difference in timezones. We are currently facing a issue with our US employees, since the meeting link is causing error from their side. Could this be due to having two active meetings at the same time?What I mean by this is that, we have a meeting from 5:30 to 7. The meeting causing issues starts from 7 till 8, but sometimes the 5:30 to 7 meeting doesnt end at 7 and keeps going but a member of our team joins the other meeting. The link is showing the meeting at 7 with a changed time, which is not what should be happening.How can we resolve this issue?Thanks!