Meetings

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The timer app does not work on both of my Macs. I don’t think this is a coincidence. For some reason the timer app is now not compatible with Mac users. I hope that Zoom will be able to solve this issue soon.

We use SSO login at work, and it has worked just fine both at work and at home. However, the last few months it has happened that I'm not able to log in on my home desktop, sometimes it work but sometimes it doesn't. What happens is that I launch Zoom, it tells me that I need to log in and I click SSO, and I'm shown the "Join Meeting" dialog instead of my organizations login page. If I log in to zoom in a browser, using SSO, and start a meeting I'm offered to launch the Zoom app, if I click OK then  the zoom app is launched and it at least looks like I'm logged in. But when I close the meeting, I'm back to the "sign in" dialog - so it seems like I'm not logged in after all. This has happened a few times, the first time I was able to fix it some way ... but I don't remember exactly how. The second time, I contacted my organizations zoom support which had never heard about this problem before and couldn't help me. Somehow I was able to log in

Just downloaded latest zoom and the TEST MIC button filters out my acoustic guitar though my voice through the same mic is clear and good. The audio chain (mic, interface) is fine. I enabled original audio and high fidelity option. I set echo cancellation to low. I updated and restarted my Mac. I restarted zoom. I’ve googled a million answers but my settings mentioned above are correct. When I play guitar during TEST MIC, I see the zoom squashing the level bar. Zoom is clearly squashing my acoustic guitar. My guitar is in tune. 🙂 Any other ideas? Thanks!

My settings show annotation enabled. But it is not working when I'm in session with my students. It is vital for my teaching. Any responses/ideas are greatly appreciated!   

 Since the last update (not sure when, likely in April?), some participants see a popup message on their Zoom in the top left corner during a live meeting that says "Confirm your speaking langauge" "It sounds like you migh have switched to a different langauge. Please update it so we can provide better-quality transcription".  (See attached).  Something seems to correctly be picking up when they switch from English to another language.  It does not seem to happen all the time, or to every person who speaks another language. We are running a learning activity where transcription, recording, etc. is not permitted, and no one has any of this turned on. This message is causing concern to participants. Is there a setting or some other way to prevent this message from appearing?

Hello, I have to enable interpreter services from time to time for a class. I see that there are only NINE languages options to choose from. This week I needed to choose Arabic and Punjabi. Is there a way to add these languages to the drop down feature? 

I’m using personal zoom and I see where you can add on desktop but what about mobile app for google calendar?

I have a client who has a large amount recording in their app.  The updated to the latest version and all of the recordings need to be converted for some reason?  They are currently in .mp4 format and play when you click them manually but not thru the app. There is an option to convert and states it can not find the files double_click_to_convert_01.zoom 02 etc Whats the point of this?  Will they still play natively?  How do I convert the files? Thank you.

I am trying to figure out how to allow an executive admin to trim their bosses Zoom meeting recordings before it is shared out with others.  Have tried setting as alternate host.  Even created a role based group and added both her and the boss into that group and allowed recording management privileges.  She still cannot see the scissors on the recordings especially past meetings. Does anyone have a suggestion on how to allow her to see and edit recordings of her boss. 

I have tried restarting my camera, switching cameras, selecting reset to all settings, and also generating other virtual backgrounds. In addition I have restarted Zoom and my computer many times. I cannot get this virtual background to go away. I must be missing something simple and easy. I am hoping that someone can provide me the easy answer to fix this.  https://www.dropbox.com/scl/fi/qtkt05rp84fpjec0yjt0a/Screenshot-2024-11-27-at-9.43.05-PM.png?rlkey=2expns9rt5ycf2ofchwmjv4bo&st=h1fq041g&dl=0  Thanks! Kevin

Our organization currently has Zoom integrated in our Salesforce org and we currently have millions of Zoom Event records. We would like to start archiving or deleting some of these records, however everytime we do, it emails all the recipients on the event. Has anyone found a way to delete/archive these records? Based on my prior research, we can do dataloader but defining the criteria for that isn't the easiest or most efficent way to delete.

Hello,I recorded in cloud a meeting. During the meeting I stopped several times the recording, because I wanted only some parts were recorded (in separated files).So in my cloud recordings I have, for this meeting, 4 different files...that's what I wanted.Unfortunately I realized that it is no longer possible to share individual records separately! I can only obtain a single link with wich is possible to download all the 4 files.But I need a link for each of the 4 recordings. It was an option before! Why now it's not possible?Have you answers?Thank you!

I want to copy and send an invitation link but can't see how to do this. On the previous home page set up there was a clear  invitation' link  to copy but this does not appear now. Can anyone help please?

Dear all, Does any one know where I could find a list of attendees of my previous meetings? Thanks! Have a lovely Sunday,BeYogafull

I'm really frustrated with the changing of existing behaviour of Zoom. Now, again Zoom Worksplace does not show in the meetings tab all the scheduled meetings anymore. It only shows the schedules meetings of single user. We want to see all the scheduled meetings like it was always. But now again there is only the calendar and the users listed and I have to select one to see the scheduled meetings. Last time that happened there was some general option on Admin level I had to change. But now, I am lost. There is nothing to go back to the old behavior.BTW: the iPad app behaves the old way while the Mac OS App behaves differently. That is also very frustrating.We use Zoom in a small business context. We do not use cloud services like Google and Microsoft. With exceptions like Zoom, we do use anything on premise as possible. So we cannot connect any Calendar service to Zoom. So using and connecting the calendar services is NO

オーディオ設定のスピーカーテストをした時に、テスト音が最初の1,2秒だけ出てそのあとはテスト音が途切れ途切れになりちゃんと聞こえません。またヘッドセットを接続したときもテストをすると最初の1,2秒だけテスト音が聞こえてそのあと途切れ途切れになります。ミーティング参加に参加している時も相手の声はクリアに聞こえるのですが、音楽が流れると音が途切れ途切れになり、その後聴こえなくなってしまいます。この現象はズームの時だけで、PCのレコーダーで録音した音声はクリアに聞こえますし、ユーチューブなども音が途切れることはありません。また、PC本体のエラーも確認しましたが検出されませんでした。Zoomの時だけ音が途切れ途になります。いろいろと調べてみたのですが、どうしても原因がわからず困っています。解決方法などわかる方がいましたらぜひ教えていただけると大変助かります。

Hello, I was given a link to join a meeting along with a passcode.  When I go to the URL, I just see a black screen with a message "You cannot view this recording. No permission."  I do not see a place to enter a passcode.  I attached a screenshot of what I see.  I'm guessing the sharing permissions are wrong.  If not, where do I enter the passcode?  Thanks so much.

Trying to get Zoom to work in my RDP environment from my Mac to my Windows PC.   I have installed Citrix just so i can get the "universal" installer to install but the Zoom client on my Windows PC still shows plugin missing.  Is there a Media Plugin for Mac that just uses RDP?

I record a podcast using Zoom and the past few meetings I have full audio and video on screen, but once the files are rendered on my computer, the video file shows me in the beginning (then I pause recording while waiting for the guest) and then there's no video. Thought, well I just won't pause the recording, but that didn't work either. The last episode I recorded, neither I or my guest show on the video (we did on screen) BUT when she shared her screen, THAT shows up on the video.  Support suggested unnstalling/reinstalling but that didn't work either. I'm there in the beginning, nothing but audio for the entire meeting, except for a few seconds where I pop back in. My guest isn't there at all except for audio.  At this point I'm either going to have to get this solved in the next few hours or postpone the next recording. Having to discuss via email is painfully slow and the holiday didn't help.  This is such a strange problem,

i use mac and chrome everytime i attent a meeting the dowload of zoomusinstaler starts. How do i stop this from happening?  is there a workaround?

I am missing my last 3 recordings from October. I cannot find them anywhere on my Mac. Is there a place I should be searching for on my Mac?

I recorded a Zoom Conversation in August for a very import work project.  I have since recorded 13 conversations and this is the only one missing. When I click on the link for my recordings on my Mac it takes me to a blank file no recording. Does Zoom download the recordings somewhere else on my Mac? This information is crucial.  Please advise.Thank you

Hey,I have this issue that when i create a Google Calendar meeting with zoom invitation, and when i copy zoom link to next meeting in Google Calendar, ZOOM is automatically changing ownership of the original zoom and link it to the second created meeting.  Steps:create google meeting with zoom (let's call it meeting ABC)check in zoom settings-section meetings, that the meeting is existing (it should)create new meeting in google calendar (XYZ) and add zoom link from point 1 (from meeting ABC)check what will happened in zoom settings in section meetings - how the ownership for zoom meeting is changing from meeting in step 1 (ABC) to meeting in step 3 (XYZ) and shows in ZOOM app and also in zoom meetings that the link originally created in meeting ABC is now owned by meeting XYZ. if i for instance cancel meeting XYZ, it will cancel also the zoom link, so the originally created link under ABC wont work &#12853

Hello everyone,I need to create links for recurring meetings that include not only the meeting ID and password but also the organizer's user account. This way, I can provide them to my teachers so they can start the meetings using the correct user account.Thank you in advance for your response!