Meetings

Every time I try to begin the meeting it says "you must update to the latest version of zoom to start this meeting.  contact your IT admin to update."  How do I find an IT admin or where do I go about finding the update to install?

I am the only one on my account, and am assigned account owner.  My Zoom version is very out of date because I do not have separate Admin assigned.  The Zoom Virtual Agent keeps referring me to Zoom Support for Admin Assistance, but I'm in the infinite loop of trying to connect to a life agent and getting cut off. Is there any way out of Zoom hell?  All I want is the latest version!

I have followed all the fixes found here for this issue back in 2022 & 2023, but none of them work for me.  My external webcam started flickering about 6 weeks or more ago and I can't get it to stop.  I've uninstalled and reinstalled to the latest version as of today 5/13/2024, but the flickering continues.  Help!

Hi! For my current role, I schedule out zoom meetings via our LMS and zoom integration. How far in advance can a zoom meeting be scheduled and the link and Meeting ID will stay active? 1 year in advance? Thank you! 

Hi, I removed one of my apps and disconnected it from my account on the Zoom end. I also deleted my account with the app in question - Warmly, as there was no way to toggle the info on/off. Despite that, the information is still displayed on my meeting screen, I've restarted the app and computer, no change. Does anyone have any suggestions on what else I can do? It doesn't really make sense to me. I'm on a Mac and have the latest version Version: 5.16.6 (24664). Thanks!I found the solution! Cleared the cache and then removed the file...  https://help.warmly.ai/en/articles/6742396-how-can-i-remove-my-warmly-nametag-after-i-uninstalled-the-app

I have a contact list that I typed in.  When I want to use it to invite meeting participants, there is no list available.

I have done some recordings over 2 different meetings, and it seems like near the end, the recordings stopped showing up when I clicked convert in the folder. I know it has been saving stuff until 13.18 because it shows, but the last recording appears on 13.08. The most important part of the meeting happened at 13.12, but it isn't showing up in my recordings folder. Is there any way I can recover the video I recorded? The convert button is no longer working, it no longer loads anything.  Thanks for checking my post

Cuando uso zoom no puedo usar nada más por que usa todos mis recursos y se empecia a escuchar un chillido horrible, me sale "los recursos deficientes pueden afectar al sistema" Pero solo me pasa al usar el zoom.

Starting yesterday i cannot get into any zoom meetings from the zoom app on my laptop. I can get into a meeting from my ipad. I have followed the instructions to remove Zoom off of my laptop and downloaded it again from Zoom. it does not work. I switched from firefox to Chrome and it still did not work. I have shut off my computer and it still doesn't work. When I try to join from the app by inserting my Zoom number or any other zoom mtg ID it just spins and after four minutes it gives me an unknown error box with the error code 104101. I do a ton of meetings on Zoom. I need this fixed ASAP or I will need to use another service.

I have a system where I have four classrooms with 2 in northern Utah and 2 in southern Utah. They use zoom meeting everyday with Dell OptiPlex 7020 PC. One location when on the meeting will drop several times during the day. 70% of the time it auto reconnects the other you have to log back in and join the call that is still going. We tested this by adding another class at that same location on the same network in the same rack stays online and never drops the call. Now we have tested the network swapped out an old switch to a new one thinking maybe the ports were going bad. Uninstalled zoom and reinstalled it. Nothing at this point has fixed it and I am scheduling a call with Dell so they can remote in at a time they done have class going on.  Wanted to see if someone has experienced this and if there is something with zoom that may be causing the drop or some other thing?

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For the past three years, I’ve been hosting a Zoom group with 11 participants, where none of them needed to enter a passcode or waiting room. My settings were configured to automatically embed the passcode, and the waiting room was disabled.After updating the Zoom program, the direct joining feature no longer works as expected.When setting up a meeting under "schedule" and selecting "security," I’m now required to choose between "waiting room" and "passcode." I selected "Passcode," thinking the embedded feature would still work, but it doesn’t. Now, my participants are prompted to enter a code.Do you know why the embedded passcode feature no longer functions?

Hiwe are having issue with the new Ubuntu Version and the Zoom Client.When we are using our headset it does not work. It is working with all other applications and webservices but it does not work with the Zoom Client > tested with the newest one 6.2.6It was working with the older Versions of Ubuntu, other users form our company are having no issues with older Ubuntu Versions.Any other users out there who has made the same experiance?Cheers 

We have a Pro account that is active and up-to-date.  Yesterday, there were some meetings that were correctly set-up for an hour, but ended abruptly part way through.  The ending times were different (not at 40 minutes like the basic plan).   Any thoughts?

É possível para o dono da conta/admin identificar os IPs dos participantes de uma reunião? Se sim, como fazer isso? 

Hi all,Trying to assist a colleague here, when she receives a Zoom invitation in her Outlook.com inbox, the Zoom invitation is not a hyper link (Blue), and she is forced to copy and paste the link onto the browser to join the meeting.I have seen online that this is a known issue and it has something to do with having to enable "Use HTML format email for Outlook plugin" in account settings in your Zoom portal. Can anyone assist me with fixing this issue and/or finding where the HTML format is located? I cannot seem to find it.Thank you,

как восстановить запись zoom по ссылке и коду доступа, если при переходе по ссылке пишет "запись не существует"?облако заполнено и я переживаю что запись попросту удалилась.если я увеличу объем хранилища возможно ли будет восстановить запись?

ノートPC(Windows11)にてミーティング用Zoomデスクトップクライアントをインストールし、ミーティングに参加したところ以下の現象が発生しております。　・自分のカメラが機能していない（黒い画像のまま）　・自分のマイクが機能していない（相手側に音声が聞こえない）ただし、相手側のカメラ、音声は通常機能しております。 Zoomのブラウザ接続、その他アプリ(meet)では自分のカメラ、マイクも正常に機能することを確認しております。ノートPCの設定として、[スタート] > [設定] > [プライバシーとセキュリティ] > マイク＆カメラ > [アプリのアクセス許可]からデスクトップアプリへの許可がONになっていることも確認しております。 原因、解決策ご教授いただけますと大変ありがたいです。

Today in my zoom meeting, I was getting messages as if there was another user in the meeting with my name as the host. This other user was asking for permissions, to record, to share, etc. and I said no. When I started to screenshare, they wrote "kill" on my screen somehow with annotations. I cannot figure out how a zoom bomber got into the meeting and did this. I have changed passwords since but this was awful!

I am currently managing a platform that involves hosting three daily meetings at different times. Currently, My team members cannot join these meetings unless someone with access to the platform's Zoom account logs in and admits them or makes them host manually.I would like to know:Is there a way to allow different team members to host these meetings without sharing the Zoom account's username and password?Can team members host specific sessions based on their schedules without requiring additional licenses for each of them?Does enabling breakout rooms for discussions depend on the presence of the host, and if so, how can we manage this effectively without purchasing multiple licenses?As a startup, affordability is a concern, so I’m looking for a cost-effective solution.Best Regards,

I would like to record myself for a presentation.  However, the record to cloud function automatically starts whenever I start a new meeting. I have turned off every automatic record feature I can find and it still starts recording automatically. I have gone through the steps listed in the tutorials and step by step instructions. I want to be able to stop and start recording or pause on the zoom screen and I don't see that icon. What am I missing?

Hola, un placer en saludarles, necesito su apoyo, yo contrate hace un par de días Zoom business que es de $21.99 al mes, el cual según su página web con la información dice que incluye todo lo pro y 300 asistentes por reunión. Pero tuve una reunión que tenía aproximadamente 200 participantes y solo me dejó ingresar a 100 participantes. Cuando en la publicidad del plan dice que son 300, podrían apoyarme en esta situación. 

Hello. It used to be that I could set up a recurring meeting that would show up in my meetings list once under the recurring meeting heading on my desktop app. Now my recurring meetings list every single occurrence of that meeting. How do I change that? The recurring meetings show up correctly in my zoom account online.  Thanks for your help.

Hello, I just purchased my mother a new Lenovo Idea pad AMD Ryzen 7-7730 and she is having the following issues: the video screen will continue to go dark then light as if someone is turning the light switch on/off.  Also, sometimes the video screen will goblack. I contacted Lenovo, and they stated the last few days several users have contacted them and reported a black screen during Zoom.  Lenovo has tested the issue, and it does not appear to be a hardware issue; it appears to be an issue with the Zoom application and to contact Zoom. My mom doesn't have a need for a Zoom Pro account so Zoom telephone support is not going to help her. Has anyone else had this issue and found a resolution? Any help is greatly appreciated!! 😊  

So as the title says, we have been using a single sign on link to ADFS, which includes a relay parameter that references a zoom meeting ID, since late July 2024 without issue, but in the past day or so instead of redirecting after authentication to the meeting id indicated in the parameter, all users are redirected to their Zoom profile pages. Anyone else experiencing this?