Can´t install Zoom

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Hi,

i cant install Zoom on my macbook

Can someone help me please?

i have download zoom, but if i want to install i get a error message

anissatAnswer

Community Champion | Customer

Here is a related post from @LC8 - please try:

LC8 provided a solution which worked.

https://community.zoom.com/t5/Meetings/Mac-Ventura-13-0/m-p/82960/highlight/true#M45119

LC8 found a fix. LC8 went into settings and gave permission for installer to access LC8 downloads folder. The installation worked straight away after that.

LC8 went into settings, Privacy and Security, Files and Folders, then clicked on an arrow to the left of installer, which brings up the option to allow access to the downloads folder. This needs to be toggled on.

anissat

Community Champion | Customer

Can you please share the error message - either type in the message, or better yet, include a screenshot please?

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S

Serap1Author

Explorer

its in german an means:

The installation failed due to an error. Contact the manufacturer of the software

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anissatAnswer

Community Champion | Customer

Here is a related post from @LC8 - please try:

LC8 provided a solution which worked.

https://community.zoom.com/t5/Meetings/Mac-Ventura-13-0/m-p/82960/highlight/true#M45119

LC8 found a fix. LC8 went into settings and gave permission for installer to access LC8 downloads folder. The installation worked straight away after that.

LC8 went into settings, Privacy and Security, Files and Folders, then clicked on an arrow to the left of installer, which brings up the option to allow access to the downloads folder. This needs to be toggled on.

Translate