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Newcomer
September 20, 2021
Question

Airpod disconnect

  • September 20, 2021
  • 22 replies
  • 8 views

Hi All - I have had a very frustrating experience, where my airpods appear to be connected to my computer and work initially during a zoom call but will stop transmitting audio after a few minutes. They still appear to be paired and connected to my computer and still even show up as an option within the zoom audio settings, but will not function properly. This is an issue across other airpods - not just one in particular. It also only happens during a zoom call, audio works fine while watching youtube/netflix for example.

 

Are there any settings that we need to be aware of that should help fix this? I have tried all of the other suggested items, such as disconnecting from other devices etc.  It is very clear to me that this is a zoom only issue.

 

Thanks for the help!

    22 replies

    Newcomer
    May 23, 2024

    Same problem with AirPods Max and Zoom Version: 5.17.11 (31580) on MacOS Monterey

    Newcomer
    May 23, 2024

    Is your Airpod paired to more than on device? if so the audio will stop/pause if the other device starts sending audio.  This is very common if you have it paired to your phone, and to your computer.  While using it on the computer a notification alert comes in on your phone and the phone's audio takes over.  Notification chirps are short and can be easily missed when listening to another audio stream.

    Newcomer
    January 15, 2025

    Bumping this.

     

    The above proposed correction does work on pc where you use the computers internal microphone and the airpods speakers.

     

    Very annoying when you're trying to avoid ambient noise.

     

    anyone have a permanent fix yet?