zoom timer app not working on my mac

Forum|Forum|1 year ago
October 25, 2024
32 replies
15 views

The zoom timer app is not working on my mac. It comes on when I start a meeting, but once my mouse moves off the app, aAll I get is a black screen. I can't change the time duration, I can see anything, and the display on my video does not change. The OS is 10.14.6 (Mojave).

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J

Jacoblawrel998

Newcomer

It sounds like the Zoom timer app might not be fully compatible with macOS Mojave (10.14.6). Here are a few steps to troubleshoot:

Update the App: Ensure you’re using the latest version of the Zoom timer app. Compatibility issues are often resolved with updates.
Check Permissions: Go to System Preferences > Security & Privacy > Privacy and check if the app has the necessary permissions (e.g., Screen Recording or Accessibility).
Restart Zoom and the Timer App: Close both apps completely and relaunch them.
Test on Another Device: If possible, try the app on a different macOS version to confirm if it’s Mojave-specific.
Contact Support: Reach out to the app’s developer for further assistance, as they might have a workaround or a fix.

Let me know if this helps!

S

SherryC

Newcomer

Zoom has already fixed the problem but thanks for the suggestions. They are always good steps to follow when troubleshooting.

MGSR

Community Manager

Hello Community Members,

Thank you very much for your patience.

I'm sorry for the late update. The issue has been resolved with a fix released last 01/10/25. If the issue still persists, kindly update your Zoom App.

Have a great day.

G

garystockdale

Newcomer

Hi Mark,

Thanks for getting the timer bug fixed. It now works on my desktop Mac running Big Sur. I have not tried it on my laptop yet, but I will.

Thanks to all who kept pushing for this.

Gary Stockdale

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