Marketplace

We are on the Zoom App (AppExchange Link: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qEuqEAE) not the Zoom for lightning app.  We noticed that since the summer release, our production users can no longer click to dial in Salesforce. There is no error, but the phone icon is greyed out  Does anyone have a solution for this? 

I have an inquiry regarding partnership with Zoom apps essential among Zoom apps.To add our app to Zoom apps essential, do I need to become a Zoom partner and enter into a separate contract or partnership? Or does Zoom request each company to develop an application for Zoom Essential, or is it automatically included as an essential app if it meets Zoom's policy?Also, if it is included in essential apps, I am curious about profit distribution, profit distribution from in-app purchases, etc.

I was managing an app in the marketplace with my personal account.I created an account with my company and registered my personal account as a user of the company account.After that, all of my marketplace management apps disappeared.How can I access the registered apps?My admin app is already published on the marketplace.

Hi, I have Outlook 2019 and I use the Zoom Add-In to schedule my meetings.Recently, the Add-In would not let me sign in. After entering my username and password, and clicking on the "Sign In" button in the side panel in Outlook, it would gray out the button, and would not do anything.I tried using accessing my email via web browser, and using the zoom add-in from the browser, and it worked fine.I've tried all the suggested solution in the Knowledge Base, but none of them worked.I was wondering whether anyone else had experienced this problem, and how to resolve thisThanks. 

I have a Chromebook, and got the message today at the top of Zoom screen that "Zoom Chrome app will no longer be supported since June 2022" (maybe they meant as of June or after June?), and to use Zoom for Chrome PWA to join meetings. I have downloaded that app, and now just need to know if this app will still work on my Chromebook beyond June? The info made it sound as if this was so, but I sent a note to Zoom support to double check, and the tech guy said no, b/c the PWA was not an extension. Does anyone know?  I need this to teach, so appreciate any help. Thanks.

Hi,We are using the Zoom integration for Docebo's LMS.  We are able to pair the account using Docebo's instructions.  However, this requires our admin to build an app for each user and have them present to "pair" their account.  https://help.docebo.com/hc/en-us/articles/360020079780-Docebo-for-Zoom I'm wondering if anyone has a suggested workflow that might allow the admin to build the app and have the user pair later.  Or is it possible to add users to a group which will give them permissions to build and pair their apss.

running Version: 1.6.0.1691 (0724) on a Chromebook and I can't seem to find the app launcher anywhere on the server. Am I missing something?

I have a marketplace zoom app which I'm the owner of and I'm trying to follow the instructions to add app collaborators from here: https://developers.zoom.us/docs/distribute/app-ownership/app-collaborators/ .  However, I do not have the option to "Manage App Collaborators" as described in the doc.  How do I add collaborators to my app ?  

I have been trying to add Fathom app for transcription for three days and seem to be in a holding pattern. Anyone body have a suggestion? 

I am brand new to Zoom development and finding a severe lack of guidance within the documentation and other online sources.  In any case, I want to build a chatbot (i.e. team chat app), and charge users a small amount of money per installation, but I haven't seen any apps in the Zoom App Marketplace that seem to have a price tag on them, and I haven't seen any documentation or anything in the app setup flow that reveals where I can set a price for my Zoom app.  Are paid apps even a thing on Zoom App Marketplace?  Or are all apps supposed to be free?  How does one get paid for their Zoom apps?

Can anyone tell me what this is about? I'm a user... not a developer. Curious why I keep getting these emails:     Deadline change for JWT app type deprecation Dear Customer,Due to the U.S. Labor Day holiday weekend, we are delaying the end-of-life for JWT apps until Sept. 8, 2023. This means that after Sept. 8, 2023, all JWT apps will be deactivated, and integrations will no longer be able to interact using the JWT app type. We urge you to migrate to a Server-to-Server or OAuth implementa

I cant validate domain after 2 weeks of troubleshooting

Hi does anyone know how i can have text notifications go out to multiple people when scheduling a meeting. I see the option for muliple email address but not for the texts. I often schedule meetings with couples and it only give the option for one phone number 

Hello Zoom Team, I am currently working on integrating the Zoom SDK (version - 5.13.5.11583) into our Android application. While conducting our testing, we encountered an issue that requires your expertise and assistance. The problem arises when a user attempts to join a meeting in which the host is absent, resulting in a "waiting for host" status. Unfortunately, at this point, our application crashes, and we have been unable to pinpoint the exact cause. To provide you with more context, the integration itself works flawlessly when the host is present, and users are successfully able to join meetings. The crashing issue occurs only when the host is not present, and the user is left in the "waiting for host" state. In order to address this concern effectively, we kindly request your guidance in understanding the cause of the crash and any potential solutions to resolve this matter promptly. As we aim to deliver a seamless user experience with our applicati

Portal TV comes with a few built-in virtual backgrounds, but it suggests that custom backgrounds can be added. Is this possible? I tried uploading a custom background to the desktop app, but it does not appear in the Portal TV app. Has anyone been able to get this to work? What are the steps?

We received a few emails today for our Zoom accounts that state:---You are receiving this message because we have identified that you are the owner, admin, or developer of a JWT app. Zoom deprecated this app type on June 1, 2023, and will sunset all functionality on September 1, 2023. We urge you to migrate to a Server-to-Server or OAuth implementation immediately.--- We deleted our JWT apps close to a year ago  and the only apps in our accounts are `Server-To-Server OAuth` apps.  Is this perhaps sent in error, or am I missing some place that a JWT app is still running? 

I have the Zoom integration app on slack & when I click on Authorize Zoom button, it takes me to a webpage which says "Something went wrong when authorising Zoom" with error message "no_bot_scopes_requested"

hello my zoom app type is OAuth and we are facing problem in  form App CredentialsProduction side, the form is not successfully filled. Please help 

We've built a java app that we deploy for a few different Zoom customers. Many customers have reported that at 9am ET every Saturday morning, they (and I for my own deployment) get a Zoom Marketplace email saying that our webhook is not responsive and failed to respond to the validation request. Looking at our logs, everything replied just fine. I'm pretty sure it's not my app, as for one of my Server-to-Server apps it's actually some Server side JS code that is returning the verification code. Manually clicking the verify code button clears the Zoom error state.

Hi Community,   Does anyone know how we can develop a Zoom app that can be used inside the Zoom client right size panel?There are many kinds of app types, JWT, OAuth, CHATBOTS &, etc. How do we choose the correct app type and where can we start the development process? 

Hi,I was going to promote Zoom on my website, means put a link and a logo on my site.Is that allowed or is there anything like an affiliate program?Thanks very much in advance

We are running governance voting sessions on Zoom based loosely on Robert's Rules of Order. We are looking for an app where people can queue up to ask a question, propose an amendment, or speak for and against what is being proposed.  We would like a zoom window where attendees can sign up for the queue with a drop-down menu with the above actions.  Is there an app, or is there a way of creating an application that would run in zoom to manage our queue?Thanks in advance for your help.CheersBrian

Hello everyone, I am currently working on the development of an application where I want to implement the ZOOM API. Accordingly, I have started reading the ZOOM API documentation. I have come across many useful things but there is one thing I am unsure about, and I hope you can help me resolve it. When creating an OUATH 2.0, I chose the option Account-level app, and so I started using the API 🙂What I noticed is that there is an option called 'alternative_host' that allows a different user to be the host. From what I could understand, to use this option, I need to have a certain user in my 'organization'. Does this mean that when choosing a Business plan for 189.90 EUR, I get the opportunity to invite 10-99 people (users that will create meet with other user on my platform) into my "organization" as hosts?  

Hi Wanted to know is there any deprecation plan for JWT APP.  Will it be deprecated in some time ?If yes, how will it affect the existing JWT based apps we use.  

Hi Team,We are trying to setup an OAuth app on Zoom Marketplace for internal purposes, one of the requirements from the customer is to capture back the recording done as part of the meeting.While checking the Features section, to track the event "Meeting Recording Completed", we need "recording:read:admin" scope.Our internal security is not happy with the application having this role since, it might be used to fetch confidential recording and several other legal issues.Is there any recommendation from Zoom to overcome this? Or any documentation on how the callbacks work with an architecture diagram will help us in justifying having this OAuth scope for our app.Best,Sudharsanan Ravichandran