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Newcomer
Jun 13, 2023 5:29 PM UTC
Question

Zoom Call center not working since Salesforce summer release

We are on the Zoom App (AppExchange Link: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qEuqEAE) not the Zoom for lightning app. 

 

We noticed that since the summer release, our production users can no longer click to dial in Salesforce. There is no error, but the phone icon is greyed out 

 

Does anyone have a solution for this? 

1 reply

Newcomer
Sep 12, 2023 8:39 PM UTC

we are facing similar Issues with  the production users can not  click to dial in Salesforce. There is no error, but the phone icon is greyed out and it wont respond anything. did anyone find any solution with this issue ????

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