Zoom Call center not working since Salesforce summer release | Community
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Newcomer
June 13, 2023
Question

Zoom Call center not working since Salesforce summer release

  • June 13, 2023
  • 1 reply
  • 1 view

We are on the Zoom App (AppExchange Link: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qEuqEAE) not the Zoom for lightning app. 

 

We noticed that since the summer release, our production users can no longer click to dial in Salesforce. There is no error, but the phone icon is greyed out 

 

Does anyone have a solution for this? 

1 reply

Newcomer
September 12, 2023

we are facing similar Issues with  the production users can not  click to dial in Salesforce. There is no error, but the phone icon is greyed out and it wont respond anything. did anyone find any solution with this issue ????