Warning: Empty Digital Signage content list

Forum|Forum|1 year ago
October 14, 2024
14 replies
181 views

Is there any way to not have this warning appear in the Room Health Dashboard? Digital Signage is not enabled for this room so don't need this warning.

Admin

Best answer by NocturnalDC

Yup. Spoke w/ Zoom Tech Team/Developers and they pretty much said the same and added that this is considered a bug, and they are going to fix it in ZR version 6.2.5.

Show previous replies

M

MikeL1742

Newcomer

I have a case open with Zoom Support for almost a week now and I still haven't heard back from them ☹

M

MikeL1742

Newcomer

Zoom support is now saying this should be fixed in version 6.3.0, which will be released 16 December 2024.

C

celtic_plop

Newcomer

Hello, Mike,

I can't see this version listed on Room Management console. Do you know if this was listed? Do you have any more updates here?

M

MikeL1742

Newcomer

Hi, I've been watching the release notes and I haven't seen any updates either, sounds like the update is delayed for some reason. My Support ticket was closed, if I don't see the new release soon I'll open a new ticket on this.

J

jasonneff

Newcomer

Any updates from Zoom Support on this issue? Still seeing the Empty Digital Signage content list warnings even on rooms running 6.3.5

M

MikeL1742

Newcomer

I'm on 6.3.5 now and I'm still seeing the error too. I guess I'll open yet another support case 😞

J

jasonneff

Newcomer

As an update to this issue, it appears that Digital Signage needs to be toggled off *and* the room versions need to be upgraded for the warnings to clear.

Once doing both of those things, my dashboard looks much better once again.