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Explorer
JohnPreston
Explorer
September 22, 2022
Question

Whiteboard shows blank on any page after the first one.

I have prepared a few boards for the whiteboard before my meetings.

When I go live only the first page content can be seen by me and the participants of the meeting.

When I go to the 2nd or 3rd page all I get is a blank screen, no content at all. If I end the meeting and go back to the whiteboard the content is still there?

      5 replies

      Newcomer
      kokoko
      Newcomer
      September 28, 2022

      I am having a similar problem in that all three whiteboards I have created now show up completely blank outside of the meeting. I have submitted a help ticket.

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        Newcomer
        XYZ55
        Newcomer
        October 20, 2022

        Same issue here!!! So frustrating!!!  Did submitting a help ticket help, Kokoko?

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        Newcomer
        kokoko
        Newcomer
        October 20, 2022

        Zoom's engineering team has reached out to get it fixed. We've tried several different things with no success. I'm still missing about 4 hours worth of collaborative information that got lost in my whiteboards. 😞 They are working on it, but no solutions. I'm very disappointed in this product. 

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        Newcomer
        XYZ55
        Newcomer
        October 20, 2022

        Wowza!  Sorry to hear about the 4 hours of your collaborative info getting lost. That is awfully frustrating and disappointing for sure. Thanks for sharing your progress with the engineering team. I hope Zoom can get it figured out soon. 

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