Whiteboard Permissions: A Server Error Occurred | Community
Skip to main content
StefanScherbik
Community Champion | Customer
Community Champion | Customer
October 13, 2022
Question

Whiteboard Permissions: A Server Error Occurred

  • October 13, 2022
  • 1 reply
  • 1 view

In Whiteboard, whether viewing from Web, the Zoom client, or in-meeting, when we attempt to set sharing/editor rights to "Anyone", it pops up with the message "A server error occurred.  Try again later or if error persists Contact Us for help."  The Contact Us link does nothing.

 

 

Anyone else had this issue and/or found a workaround?  I will submit a ticket to Zoom if I can't find anything.

 

    1 reply

    StefanScherbik
    Community Champion | Customer
    Community Champion | Customer
    October 13, 2022

    Nevermind, I found it was due to our account-wide sharing settings forbidding the sharing of a board outside the company.