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M
Newcomer
Mindshui
Newcomer
October 25, 2023
Question

Whiteboard - Handle for rotating shape is missing

  • October 25, 2023
  • 5 replies
  • 9 views

When I click on an object using the Select tool, I do not see the handle for rotating the shape—i.e., the "double arrow icon in the lower left corner" mentioned on this Zoom help page in the "Rotate objects" section: https://support.zoom.us/hc/en-us/articles/11881743398413-Using-the-Select-tool

 

Therefore, I'm unable to rotate objects. Please help!

    5 replies

    N
    Employee
    Nikki_Kaul
    Employee
    October 25, 2023

    Hi @Mindshui would you be able to send a screen recording of you experiencing this? I just tested this and am finding we still have the rotate handle in the lower left corner of shapes.

    M
    Newcomer
    MindshuiAuthor
    Newcomer
    October 25, 2023

    Is there a way to upload screenshots in this forum?

    M
    Newcomer
    MindshuiAuthor
    Newcomer
    October 25, 2023

    Is there a way to upload screenshots in this forum?

    N
    Employee
    Nikki_Kaul
    Employee
    October 25, 2023

    Hi @Mind yes definitely, please see this screenshot for how to do so

    M
    Newcomer
    MindshuiAuthor
    Newcomer
    October 25, 2023

    I get the message that I don't have permission to upload images 😞

    N
    Employee
    Nikki_Kaul
    Employee
    October 25, 2023

    Hi @Mindshui could you try attaching it as a file?

    M
    Newcomer
    MindshuiAuthor
    Newcomer
    October 25, 2023

    It doesn't appear that I have permission to do that either. Perhaps because I just created by Community username today?

    N
    Employee
    Nikki_Kaul
    Employee
    October 25, 2023

    @Mindshui in that case, please file a support ticket so that we can look into this for you https://support.zoom.us/hc/en-us/requests/new

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