Whiteboard "access level" cannot be changed? | Community
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Newcomer
April 23, 2024
Question

Whiteboard "access level" cannot be changed?

  • April 23, 2024
  • 2 replies
  • 1 view

I am in Zoom > Account Management > Account Settings > (Whiteboard Tab) > scrolled down to the section called "Whiteboard Sharing Defaults"

 

On that page I believe I've turned on every setting to allow maximum access from the world 😆 but I still don't seem to be able to change the "access level" setting below to "Editor"... because what's the point of a collaborative whiteboard if others cannot collaborate on it? 😄

 

By the way I've already set the "Default Access Level" to "Anyone" but the setting right below that (pictured here) still is grayed out / cannot be clicked on... 

 

2 replies

Newcomer
April 24, 2024

I also have this problem and would like a solution?

Newcomer
April 24, 2024

Except in my case I cannot even change the default access level to 'anyone'. It says my admin has disabled it, but I am the only user of this paid account.

Newcomer
April 24, 2024

Same 

Newcomer
April 24, 2024

I also have the same issue, and have been having it for the last 2-3 weeks....