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Newcomer
June 28, 2024
Question

Whiteboard

  • June 28, 2024
  • 1 reply
  • 11 views

When I share the board with other people, they sometimes lose the "add image to the board" button. Why is this happening?

1 reply

Employee
July 3, 2024

Hi, can you confirm if your account have enabled this setting as screenshot below? account management -> account settings -> whiteboard -> other settings -> Allow users to upload files to Whiteboard (zoom.us/account/setting?tab=whiteboard)

 

Newcomer
July 6, 2024

this setting is enabled, but the error still exist