Unable to Load this Whiteboard. Error Code:3 | Community
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B
Newcomer
bee_playground
Newcomer
July 16, 2024
Question

Unable to Load this Whiteboard. Error Code:3

  • July 16, 2024
  • 4 replies
  • 10 views

When the teacher open Whiteboard during video meeting, I cannot see anything. 

When I opened the " Whiteboard" function in zoom, it just shows:   Unable to load this whiteboard. Error code: 3.

 

What's happening?

4 replies

M
Employee
mpaterno
Employee
July 19, 2024

Hi @bee_playground, sorry to hear you're having issues accessing the Whiteboard. Are you still facing this issue? If so, does it occur when you're creating a new whiteboard in a meeting?

B
Newcomer
bee_playgroundAuthor
Newcomer
February 12, 2025

Yes. I cannot creative by myself. It is still not solved till now....

B
Newcomer
bee_playgroundAuthor
Newcomer
February 12, 2025

I cannot create.... I don't know why

M
Employee
mpaterno
Employee
February 12, 2025

@bee_playground So if I'm understanding correctly, you're running into two issues. Previously, you were not able to see the board shared with you. You're also not able to create your one? What happens when you try to create your own board?

B
Newcomer
bee_playgroundAuthor
Newcomer
February 17, 2025

Yes,  when the teacher shows her whiteboard in the on-line course, I cannot read, it just shows nothing.  When I try to create my own whiteboard, it also shows unable to load whiteboard with error code 3.

 

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