Unable to Load this Whiteboard Error Code:2 | Community
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Newcomer
May 18, 2024
Solved

Unable to Load this Whiteboard Error Code:2

  • May 18, 2024
  • 2 replies
  • 17 views

I've been unable to view or use the whiteboard feature on the Zoom application. When trying to do so, the application simply states "Unable to Load this Whiteboard Error Code:2". Happens regardless of whether I wish to open it while in a meeting or simply on the app.

Funnily enough, it works on browser (i use chrome specifically).

 

I've already uninstalled and installed zoom multiple times & have reset my device as well but no luck.

 

Any ideas?

Best answer by Persephone_2

Hi! Yes I have.

Turns out I had an application (pluckeye) which blocked access to some content (pictures and the like) so it automatically blocked access to the zoom (application) whiteboard. After deleting it, I got access to whiteboard.

 

Hope this helps!!

2 replies

Newcomer
June 6, 2024

Hello.  Have you encountered a solution to this?  I have the same problem as you describe with the desktop Zoom app whiteboard, notes, apps.  

 

Persephone_2AuthorAnswer
Newcomer
June 7, 2024

Hi! Yes I have.

Turns out I had an application (pluckeye) which blocked access to some content (pictures and the like) so it automatically blocked access to the zoom (application) whiteboard. After deleting it, I got access to whiteboard.

 

Hope this helps!!

Newcomer
June 7, 2024

Many thanks for your response. 

It does help in that it redirects my focus from an poor install of Zoom to a third party app blocking the Whiteboard app, so thank you for your response!