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L
Newcomer
lizzard4Morris
Newcomer
December 19, 2024
Solved

Receiving error: cannot find collaboration server

  • December 19, 2024
  • 4 replies
  • 12 views

Hello, 

I am attempting to create a new whiteboard and I keep getting this error below: 

 

Cannot find collaboration server
s-code-cc588a225c-1734626848045

 

When I try to exit out of the pop up box it takes me back to the whiteboard homepage. I am unable to open any previous whiteboards either. Please help! 

    Best answer by Frank_TB

    Hello,

    There was  an issue today with whiteboards ;

     

    "We are currently investigating an issue with creating whiteboards and Zoom Notes. We will provide updates as we have them"

     

     

    Monitoring
    We have resolved the issue with creating Zoom Whiteboards and Zoom Notes. We will continue to monitor and provide updates as we have them.
    Posted 5 minutes ago. Dec 19, 2024 - 09:53 PST

    Regards
    If my reply helped, don't forget to click the accept as solution button!

    https://status.zoom.us/incidents/8rbl4y898j18 

    4 replies

    T
    Newcomer
    Tracy17
    Newcomer
    December 19, 2024

    I'm having the same problem. I will let you know if I figure it out. But so far, no luck.

    I
    Newcomer
    Ian_Lodge
    Newcomer
    December 19, 2024

    Getting the same error message. Any ideas?

    A
    Newcomer
    Ags98
    Newcomer
    December 19, 2024

    Getting same thing this morning when attempting to open existing zoomWB.  Can open others without issue.

    Cannot find collaboration server s-code-1251ee45a6-1734628205621

      F
      Community Champion | Customer
      Frank_TBAnswer
      Community Champion | Customer
      December 19, 2024

      Hello,

      There was  an issue today with whiteboards ;

       

      "We are currently investigating an issue with creating whiteboards and Zoom Notes. We will provide updates as we have them"

       

       

      Monitoring
      We have resolved the issue with creating Zoom Whiteboards and Zoom Notes. We will continue to monitor and provide updates as we have them.
      Posted 5 minutes ago. Dec 19, 2024 - 09:53 PST

      Regards
      If my reply helped, don't forget to click the accept as solution button!

      https://status.zoom.us/incidents/8rbl4y898j18 

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