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Newcomer
scj24
Newcomer
August 2, 2022
Question

Annotating on whiteboards

  • August 2, 2022
  • 3 replies
  • 3 views

Hi

I am just starting out as an online teacher.  I am having trouble, as when I share a whiteboard, my students are not seeing the option to annotate or write on it. I can write and draw on it, but they just get a blank whiteboard with no annotation tools.  I have tried everything.  The settings are set up for students being able to annotate.  Really could do with a solution.

Many thanks

    3 replies

    ChrisO
    Participant
    ChrisO
    Participant
    August 3, 2022

    Hi scj24,

     

    Can you please check to see if you have "Only the user who sharing can annotate" turned off under your meeting settings in the web portal?

     

    S
    Newcomer
    scj24Author
    Newcomer
    August 5, 2022

    Hi ChrisO

    Thank you so much for your reply.  I have checked that "only the user who sharing can annotate" is turned off. It definatley is. So still got same problem ? driving me nuts. 

    Any other ideas much appreciated.

    ChrisO
    Participant
    ChrisO
    Participant
    August 5, 2022

    Hi scj24,

     

    Here is a guide to using the annotation feature, please review it and ensure you are not overlooking a step. Also, note the app version requirement. If your students are not using the Zoom App with the version stated or a higher version, they will not be able to use the functionality (this includes joining from a web browser). I am assuming since the PWA for Chromebooks is not listed that it also does not support this feature.

    A
    Newcomer
    ApexMathTutor
    Newcomer
    August 15, 2022

    I'm having trouble with a Chromebook user also. I checked my annotation setting already.  I know nothing about Chromebooks, I'm a private tutor on a PC and iPad.  Are you saying in your last sentence that Chromebook users can't write on the whiteboard, even when all of the sharing selections are enabled?

     

    ChrisO
    Participant
    ChrisO
    Participant
    August 15, 2022

    Hi ApexMathTutor,

     

    That is correct. Chromebooks do not have an actual Zoom App like PC or IOS, they use a PWA which is limited in functionality similar to all other programs when it comes to Chromebooks.

     

     

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