How do I see Webinar Attendees and No Shows in a single report?
In the previous version of Zoom, there was a simple report that showed the webinar details and listed all registrants as either attended or no show. Surely the most basic of webinar reporting requirements.
Now, I can only access a report of attendees which is has 134 columns!! 😳
But nothing about the No Shows.
Zoom Chat Bot directs me as follows when asking for No Shows or non-attendees:
“Non-attendees” usually won’t appear because the webinar reports are primarily attendee-based (people who actually joined). If you’re expecting to see people who registered but didn’t attend, that list is typically shown under registrants/registration reporting, not the attendee report.
Check these two places in the web portal for the past webinar:
- Webinars > Previous (Past Webinars) > select the webinar > look for a Registration/Registrants report (shows who registered, including those who did not attend).
- The Attendee report will only include joiners.
If you tell me whether your webinar required registration, I can point you to the exact report to use.”
Notice the language is very non-committal. “usually won’t appear “ and “that list is typically”. Is it, or isn’t it?
Either way the suggested path...
Webinars > Previous (Past Webinars) > select the webinar > look for a Registration/Registrants report (shows who registered, including those who did not attend).
… yields no such Registration/Registrants report.
Surely - the easiest place for this report would be under the past events area.
Any suggestions?
