Solved

Host contact email - Where does this appear?

Forum|Forum|1 month ago
August 6, 2026
1 reply
66 views

There is a field for Host contact email under General Configuration. It says: Attendees can use the email address you enter below to contact you. Zoom will continue to contact you through the email address associated with your Zoom account.

Where exactly does this email actually show in the webinar process? Is it in the lobby, emails, etc.? How can attendees respond to the email that you put in this field if the webinar confirmation email comes from Zoom?

Best answer by joshbrage_ZE

@Michelle Luong We actually answered your question live today in our Office Hours (feel free to join whenever you can)

In short, it used to be displayed prominently on the registration page, but as a part of our efforts to consolidate and “clean up” the registration page - it has been removed. However, if you’d like to add contact information on your registration pages, you can add a text element. It doesn’t not appear in any of the emails.

Here’s the link to the part of office hours where we answered your question https://events.zoom.us/e/channel/MHmrLAI3TeaCUr2CHCtBDA/recording/vDVeMM3IQMGGsJk0WwrY7Q

joshbrage_ZEAnswer

Employee

@Michelle Luong We actually answered your question live today in our Office Hours (feel free to join whenever you can)

In short, it used to be displayed prominently on the registration page, but as a part of our efforts to consolidate and “clean up” the registration page - it has been removed. However, if you’d like to add contact information on your registration pages, you can add a text element. It doesn’t not appear in any of the emails.

Here’s the link to the part of office hours where we answered your question https://events.zoom.us/e/channel/MHmrLAI3TeaCUr2CHCtBDA/recording/vDVeMM3IQMGGsJk0WwrY7Q

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO