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Newcomer
TMGuide
Newcomer
May 29, 2023
Question

Zoom Webinars Disappearing

  • May 29, 2023
  • 2 replies
  • 10 views

Zoom has removed the webinar service from my account (despite having an active license), and I had active webinars accepting registrations. What will happen to those events and to the people who registered for them and how do I get this fixed so that we can run our webinars. 

      2 replies

      R
      Community Manager
      rn-zm
      Community Manager
      June 5, 2023

      Hi @TMGuide welcome to the community! Did you get any notification as to why your Zoom Webinars licenses was removed via email, etc.? You can go to https://zoom.us/profile under 'Account' to see if the Zoom Webinars license has been applied correctly; otherwise, you will need to re-assign the license from https://zoom.us/account/user#/. 

       

      More info within the Knowledge base article on Assigning your Zoom licenses, and let me know if that helps! 

      D
      Newcomer
      deldi40
      Newcomer
      September 8, 2025

      We are having this same problem now. Some folks in our org still have webinar function, for another, it was downgraded and we are hosting a big public meeting today using a link that doesn't work. Major foul up as we did not authorize a downgrade.

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