Zoom is not recording webinars with image | Community
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Newcomer
February 6, 2024
Question

Zoom is not recording webinars with image

  • February 6, 2024
  • 1 reply
  • 1 view

Whenever I try record my webinar I can't get video and sound in the same time. I couldn't find any setting in my profile about this topic.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    February 18, 2024

    Welcome to the Zoom Community, @1284Do.

     

    I can’t tell from your post whether you’re talking about Cloud vs Local Recording, and it would help to have a screen shot of your recording settings.

     

    How far apart are we talking about? Is it consistent throughout the entire recording? It’s not uncommon for a Zoom Audio to be delayed for relatively brief periods of time due to network issues.