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Newcomer
Feb 2, 2025 2:10 PM UTC
Question

Webinar Upgrade

If I will schedule a Webinar for 1000 participants, then when the webinar date is near and we need to make it from 1000 to 3000, is that a new subscription? will i be charged twice, for 1000 and another for 3000?

2 replies

Employee
Feb 4, 2025 3:52 PM UTC

Hi @StarFM - If your plan is for 1000 attendees/participants and you need to make it from 1000 to 3000 and yes you need  a new subscription for that. I would recommend speaking to your Dedicated Account Executive so they can assist you with the next steps and the cost associated. Thank you.

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Librarycat
Community Champion | Customer
Community Champion | Customer
Feb 8, 2025 9:29 PM UTC

You can buy a one month subscription, I believe, for a higher attendee count.

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